Weightlifting
Hannah Christine Brunswick
Customer Service Associate
Bowling Green,Kentucky
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 3 year background maintaining customer satisfaction and contributing to company success. Proficient in Word and Excel.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Fulfilment and Office Assistant
The Fit Team Shop
Bowling Green , KY
10.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Barista
Starbucks, Bowling Green, Ky
01.2020 - 12.2020
- Interface with customers assuring 100% customer satisfaction.
- Developed team building techniques in an environment of multicultural team members.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Barista
Ziggis Coffee
Greeley, Colorado
08.2019 - 12.2019
- Recommended products based on solid understanding of individual customer needs and preferences.
- Served individually made coffee drinks to over 300 customers daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Sales Associate
Kohls Bowling Green, Ky
02.2019 - 08.2019
- Performed several duties from unloading trucks, to cashier, to restocking inventory.
- Member of Sales team with up to five people working together to improve ,organize sales floor to increase sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Education
High School Diploma -
Barren River Highschool Association
Bowling Green, KY 08.2015 - 05.2019
Associate of Applied Science - Paramedic/EMS
Southcentral Kentucky Community And Technical College
Bowling Green, KY 08.2020 - 05.2022
Skills
InventoryTeam buildingPOSSales
Office administration
Interpersonal Communication
Interests
Meeting new people
Community
Volunteer at Samaritan's Purse for two years.
Good Shepherd Church child care and office assistant.
Participated in 4-H Larimer County for 4 years.
Timeline
Fulfilment and Office Assistant
The Fit Team Shop
10.2020 - Current
Associate of Applied Science - Paramedic/EMS
Southcentral Kentucky Community And Technical College
08.2020 - 05.2022
Barista
Starbucks, Bowling Green, Ky
01.2020 - 12.2020
Barista
Ziggis Coffee
08.2019 - 12.2019
Sales Associate
Kohls Bowling Green, Ky
02.2019 - 08.2019
High School Diploma -
Barren River Highschool Association
08.2015 - 05.2019