Hannah E Blum
Tampa
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in my next role.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Plato's Closet
02.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests for products, services, and company information
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Plant High School
Tampa, FL05-2025
Skills
- Service excellence
- Quality control
- Product sales
- Service upselling
- Retail store support
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Complaint resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Plato's Closet
02.2022 - 04.2023
High School Diploma -
Plant High School
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