HANNAH GRACE COHEN
Knoxville,TN
Summary
Organized and dependable Industrial Engineering student successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals and achieve success. Looking to grow as an Engineer and gain real-world knowledge and skills. Areas of interest include personal growth, leadership, healthcare, human factors, manufacturing, and project management.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Ballantyne Country Club
05.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs
- Addressed and resolved customer concerns through use of active listening and effective communication
- Worked with POS system to place orders, manage bills, and handle complimentary items
Shift Leader/ Sales Associate
Nothing Bundt Cakes
06.2019 - 08.2021
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Worked collaboratively with teammates to ensure customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities
Education
Bachelor of Science - Industrial And Systems Engineering
The University of Tennessee
Knoxville, TN05.2025
Skills
- R (proficient)
- MATLAB (proficient)
- Python (intermediate)
- Arduino IDE (familiar)
Affiliations
VOLthon: Morale Committee
- Lead and organize the largest student-run philanthropy on campus
- Raise funds and awareness for the East Tennessee Children's Hospital
University of Tennessee Panhellenic: Gamma Chi
- Served as a mentor to a group of young women going through the Formal Recruitment process
- Led with unbiased support and maintained confidentiality about individual conversations with Potential New Members
Alpha Chi Omega: Philanthropy Committee
- Raise money for and interact with the YWCA(Young Women's Christian Association) in downtown Knoxville
Society of Women's Engineers (SWE)
Institute of Industrial and Systems Engineers (IISE)
Timeline
Wait Staff Member
Ballantyne Country Club
05.2022 - 08.2023
Shift Leader/ Sales Associate
Nothing Bundt Cakes
06.2019 - 08.2021
Bachelor of Science - Industrial And Systems Engineering
The University of Tennessee
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