Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah H. Helms

New York,NY

Summary

Highly experienced Stylist and excellent Sales Person of high end merchandise. Having over 30 years experience using line, proportion and color to flatter customers. Very good at reading customers and guiding them to closing the sale. Well educated in fit, textiles and construction of designer women's clothing. Have a trusting relationship with many customers and understand how to create good customer experience. Skilled & experienced in merchandising shop floors and windows.

Overview

38
38
years of professional experience

Work History

Personal Stylist

Self-employeed
06.2020 - Current
  • Work with customers individually to advise them on all things wardrobe.
  • Accompany customers on shopping excursions and select clothing to answer customers' needs.
  • Use proportion, line and color to choose styles to flatter the customer.
  • Advise customers on how best to play into current trends and which look best on them.
  • Educate customer as to best style for her figure.
  • Educate customer about the fine points of a garment, textile, cut, finish, etc.
  • Arrange, advise and accompany customers to tailor to ensure all garments are correctly fitted. Educate customers as to the importance of correct fit.
  • Advise on the appropriateness of dress/look for all occasions and business cultures.
  • Coordinate clothes to maximize outfits. Create a flexible and versatile wardrobe which answers all needs: office, conventions, travel, casual and dressy.
  • Record coordination options to which customer can refer.
  • Curate, coordinate and clean out customer's existing wardrobe, advise which items need tailoring and how.
  • Suggest accessories for each outfit, including footwear and jewelry.
  • Record notes for future reference about customer preferences, services delivered and each communication.

US Sales Representative

JCM London
09.2022 - Current

Sales to both Retail and Wholesale customers of JCM London, a high end costume jewelry brand based in London and Istanbul. I am their sole US Representative selling wholesale to boutiques across America.

  • Facilitating communication between US customers and JCM London, from both language and time zone perspectives.
  • Participate in high end trade shows; unpacking, tagging, displaying, selling to customers, packing up.
  • Educating customers on product. Aid buyers in the selection of styles and colors. Write up orders.
  • Developed and delivered engaging sales presentations to show the product outside of trade shows.
  • Sort & Inventory merchandise, for trade and retail exhibitions by style, clearly pricing them.
  • Created displays for optimal sales promotions both at trade shows and private retail events.
  • Sort and inventory customer orders. Shipping of same.
  • Advise JCM designers and customers on colors and trends.
  • Photographed jewelry and developed personal website for retail sales of JCM London jewelry.

Stylist

Carlisle Etcetera LLC
09.2019 - 07.2022

Stylist/Sales for Carlisle Etcetera LLC, a fashion direct marketing company. Position as employee changed to that of Independent Contractor in June 2020 due to Covid. Job description is the same as that of Personal Stylist, as well as:

  • Designed a critical sales tool to show fit and sizing, used by showroom and adapted for use nationally.
  • Organized sales area to showcase products. Created display for visual flow of sample set and to make it easy for sellers to locate items.
  • Inventoried, & organized sample sets.
  • Created color coding system for identifying sample sets.
  • Collected payments.
  • Resolved any customer dissatisfaction.

Stylist

Lafayette 148 New York
08.2020 - 08.2021

Stylist/Sales in the first Atelier Direct team in Lafayette St. showroom. Job description the same as that of Personal Stylist except, that I sold only L 148 rather than in NYC stores.

Stylist

Worth New York
07.2012 - 08.2019

Stylist/Sales Person at Worth New York, a fashion direct marketing company. Job description is the same as that of Personal Stylist and Carlisle Etcetera LLC, as well as:

  • Presentations at public relation events.
  • Presentation and/or assisting at regional corporate events.

Stylist

The Carlisle Collection And Etcetera
09.1992 - 06.2012

Stylist/Sales at two Fashion direct marketing companies. The Carlisle Collection, and then added it's off shoot, Etcetera. Job description is the same as that of Personal Stylist and Carlisle Etcetera LLC. (A later iteration of Carlisle and Etcetera), as well as:

  • Assisted in coordination, choice and presentation of outfits for national training videos.
  • Assisted back stage at fashion shows.

Advertising Sales Representative

Brant Publications
04.1992 - 08.1992

Advertisement sales for The Magazine Antiques.

  • Sales, cold calls, maintained existing accounts, Negotiated ad placement in book, Resolved client dissatisfaction.

Buyer, Antique Objects & Asst., Antique Jewelry

Asprey
01.1989 - 10.1991

Buyer of fine antique objects and assistant in antique jewelry department of Asprey, a British luxury goods shop on Fifth Avenue.

  • Antiques Department: bought, inventoried, priced, labeled, educated colleagues and customers about merchandise. Sales.
  • Antique Jewelry Department: Sales, assisted in cataloguing and mounting exhibitions. Assisted and sold at International Antique Dealers Show.
  • Both: Displays in Fifth Ave window, shop floor displays and merchandising. Educated colleagues about merchandise. Sold throughout my floor and the store.

Assistant Store Manager

Earle D. Vandekar Of Knightsbridge
09.1986 - 09.1988

Gallery Manager for Earle D. Vandekar of Knightsbridge, a fine antique porcelain dealer in New York and London.

  • Sales, merchandising and display in gallery, East 57th St windows, and many fine international antique shows.

Departmental Assistant

Christie, Manson & Woods International
08.1985 - 09.1986

Assistant in the Silver and then Porcelain Departments of the Auction House Christie's, at their Christie's East campus.

Education

Certificate of Completion - Fine And Decorative Arts

Sotheby's Works of Art Course
London, England
06.1985

Bachelor of Arts - Art History, Minor in French

Occidental College
Los Angeles, CA
06.1984

Skills

  • Excellent seller
  • Good at listening to and reading customer
  • Excellent Communicator
  • Customer Service
  • Knowledgeable about tailoring
  • Knowledge about fit, cut, textiles, drape
  • Very organized
  • Problem solver
  • Good attention to detail
  • Good merchandiser

Timeline

US Sales Representative

JCM London
09.2022 - Current

Stylist

Lafayette 148 New York
08.2020 - 08.2021

Personal Stylist

Self-employeed
06.2020 - Current

Stylist

Carlisle Etcetera LLC
09.2019 - 07.2022

Stylist

Worth New York
07.2012 - 08.2019

Stylist

The Carlisle Collection And Etcetera
09.1992 - 06.2012

Advertising Sales Representative

Brant Publications
04.1992 - 08.1992

Buyer, Antique Objects & Asst., Antique Jewelry

Asprey
01.1989 - 10.1991

Assistant Store Manager

Earle D. Vandekar Of Knightsbridge
09.1986 - 09.1988

Departmental Assistant

Christie, Manson & Woods International
08.1985 - 09.1986

Certificate of Completion - Fine And Decorative Arts

Sotheby's Works of Art Course

Bachelor of Arts - Art History, Minor in French

Occidental College
Hannah H. Helms