Hannia Rosas
San Diego,CA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management—Excel in communication, teamwork, and adaptability.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Lead Swim Instructor
Briarhill Cabana Club
Dublin, CA
06.2023 - 08.2026
- Developed and taught swim lessons to children aged 2-18 in accordance with the American Red Cross Learn-to-Swim program.
- Crafted personalized lesson plans that boosted swimmer performance and confidence.
- Tailored program material to meet individual needs of children, enhancing engagement.
- Engaged with parents to discuss student progress and resolve concerns, fostering a supportive learning environment.
- Specialized in teaching individuals with special needs
Server
Old Spaghetti Factory
Honolulu, Hawaii
10.2023 - 05.2026
- Resolved guest complaints with professionalism and empathy, fostering positive relationships.
- Trained new servers on restaurant procedures and service standards.
- Facilitated training of new servers on service procedures to maintain high service standards.
- Ensured cleanliness and organization of dining areas and utensils to enhance guest experience.
- Handled money transactions accurately while following company procedures for handling cash payments.
Lead Lifeguard
Hayward Area Recreation and Park District
Hayward, California
06.2021 - 08.2024
- Trained new lifeguards on emergency procedures and equipment usage, enhancing team readiness for critical situations.
- Monitored lifeguard performance to ensure adherence to safety protocols, fostering a secure environment for patrons.
- Ensured safety of patrons by monitoring activities in pool area and enforcing rules; assisted in emergency situations.
- Conducted regular pool safety checks and maintained cleanliness standards.
- Supervised staff to ensure efficient facility operations, managing attendance tracking and shift scheduling.
- Coordinated with park staff for special events and community programs.
- Provided instruction on swimming techniques and water safety to swimmers of all ages.
Education
Master of Science - Rehabilitation Science And Assistive Technology
San Diego State University
San Diego, CA05-2029
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI05-2026
High School Diploma -
Hayward High School
Hayward, CA06-2023
Skills
- Customer service
- Lesson planning
- Team leadership
- Communication skills
- Conflict resolution
- Time management
Languages
Spanish
Native/ Bilingual
French
Limited
Certification
- Global Seal of Biliteracy
Timeline
Server
Old Spaghetti Factory
10.2023 - 05.2026
Lead Swim Instructor
Briarhill Cabana Club
06.2023 - 08.2026
Lead Lifeguard
Hayward Area Recreation and Park District
06.2021 - 08.2024
Master of Science - Rehabilitation Science And Assistive Technology
San Diego State University
Bachelor of Arts - Psychology
University of Hawaii At Manoa
High School Diploma -
Hayward High School