Hannibal-Fisher Jaelyn
Mesa,AZ
Summary
One who gets the job done, true and loyal to peers, experienced at working in a team-oriented environment, as well as individual jobs. Strong willingness to learn how to do any new task given. Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
8
8
years of professional experience
Work History
Assistant Event Coordinator
Q Lounge
Mesa, AZ
10.2023 - Current
- Coordinated the opening of a new store, ensuring all necessary materials and equipment were in place prior to launch.
- Provided leadership to employees by setting clear expectations and providing ongoing guidance and support.
- Assisted with developing operational policies and procedures that improved efficiency in the workplace.
- Conducted regular staff meetings to review performance metrics, discuss goals and objectives, address concerns or issues.
Bartender
Bobby Qs Barbeque & Grill
Mesa, Arizona
07.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
Server
Bobby Q’s Barbeque & Grill
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Catering Staff Member
Atlas Bistro Byob
Scottdale, AZ
08.2022 - 12.2023
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Prepared food for events, following recipes and instructions from the catering manager.
- Set up banquet tables and chairs in accordance with event specifications.
- Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
- Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
- Ensured that all food was served promptly and properly presented according to standards set by the caterer.
- Maintained cleanliness of buffet area before, during, and after each meal service period.
- Cleaned dishes used during meal service periods and returned them to their proper storage locations afterwards.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
- Responsible for breaking down banquet tables and chairs after events were completed per instructions from catering manager.
Server
Atlas Bistro Byob
08.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
Worship Arts Director
Rise Up Church
Menifee, CA
03.2020 - 12.2022
- Scheduled and coordinated weekly worship services, rehearsals, special events and retreats.
- Developed and implemented creative concepts for worship services with a focus on enhancing spiritual growth of the congregation.
- Coordinated with pastors to develop meaningful sermon series that incorporated music and other arts.
- Created original art pieces for use in various church functions such as baptisms, weddings, funerals.
- Organized and managed teams of volunteers from the congregation to lead worship in all aspects.
- Recruited new members to join the Worship Arts Team by advertising opportunities through social media outlets.
- Provided audio and visual support for live streaming of weekly services to reach a wider audience base.
- Chose appropriate music selections based on the theme or message of each service.
- Led weekly team meetings to discuss progress on upcoming projects and brainstorm ideas for future events.
- Maintained accurate records of attendance at rehearsals and performances throughout the year.
- Assisted in selecting scripture readings for each service based on current sermon topics.
Head Server
Hana Sushi
02.2020 - 07.2022
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Volunteer
Salvation Army Thrift Store
Menifee, CA
08.2018 - 12.2020
- Assisted customers in locating desired items and answered questions about merchandise.
- Helped unload, sort and organize donated clothing, furniture and other items for sale.
- Organized thrift store shelves, racks and display cases according to size, color or type of item.
- Inspected donations to ensure they were clean and in good condition before displaying them.
High School Leadership
Santa Rosa Academy
Menifee, CA
08.2018 - 05.2020
- Developed detailed event plans and timelines to ensure successful execution of events.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, setting up buffet areas.
- Ensured that all fire safety regulations were followed during the event.
- Conducted onsite inspections prior to events to identify any potential issues or risks.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
Youth Worship Leader
Lambs Fellowship
Lake Elsinore, CA
02.2016 - 08.2019
- Developed and implemented age-appropriate worship services for youth groups.
- Organized weekly rehearsals with the youth worship team to ensure quality performances.
- Led weekly bible studies, small group discussions and activities for youth members.
- Provided spiritual guidance, mentoring and support to individual youth members.
- Collaborated with church staff to develop creative strategies for engaging youth in worship services.
- Created meaningful messages based on biblical principles that resonated with young people.
- Served as a role model by demonstrating Christian values during all interactions with youth participants.
Education
MBA - Hospitality Administration And Management
Grand Canyon University
Phoenix, AZ12.2023
High School Diploma -
Santa Rosa Academy
Menifee, CA05.2020
Skills
- Food Sales and Promotion
- Wine and Liquor Service
- Quality Control
- Billing and Payment Processing
- Pos Operation
- Anticipating Guest Needs
- Dining Crew Workflow Optimization
- Operational Efficiency and Safety
- Guest Relations Management
- Vendor Relations
- Catering Coordination
- Event Planning
- Special Events Planning
- Events Planning Trends
Affiliations
- High School Varsity Cheerleading (4 years)
- High School Varsity Golf (4 years)
- High School Junior Varsity Volleyball (2 Years)
- Taekwondo: 2nd Degree Black Belt (16 years)
- Church Worship Team: Vocals, Guitar, and Keys
Accomplishments
- Silver and Gold Honor Roll all throughout High School
- Gold and Silver President's List all throughout High School
- Varsity Cheer Captain (Senior)
- Voted "Most Well-Rounded" by High School Teachers Earning a $500 Scholarship
Timeline
Assistant Event Coordinator
Q Lounge
10.2023 - Current
Bartender
Bobby Qs Barbeque & Grill
07.2023 - Current
Server
Bobby Q’s Barbeque & Grill
01.2023 - Current
Catering Staff Member
Atlas Bistro Byob
08.2022 - 12.2023
Server
Atlas Bistro Byob
08.2022 - 12.2022
Worship Arts Director
Rise Up Church
03.2020 - 12.2022
Head Server
Hana Sushi
02.2020 - 07.2022
Volunteer
Salvation Army Thrift Store
08.2018 - 12.2020
High School Leadership
Santa Rosa Academy
08.2018 - 05.2020
Youth Worship Leader
Lambs Fellowship
02.2016 - 08.2019
MBA - Hospitality Administration And Management
Grand Canyon University
High School Diploma -
Santa Rosa Academy
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