Hanouska Buyak
Hemet,CA
Summary
Hardworking professional highly effective at learning new billing systems, training junior employees, and taking ownership of company-wide billing practices.
Effective and efficient Billing Coordinator with expertise in the sector. Consistent performer with talents in database administration, process improvement initiation, and recordkeeping.
Overview
21
21
years of professional experience
Work History
Billing Coordinator /Assistant Project Coordinator
Go Roof Tune-up
Riverside, CA
06.2023 - 06.2024
- Analyzed customer accounts to identify discrepancies and resolve billing issues.
- Managed daily workflow processes associated with invoice creation and distribution.
- Responded promptly to customer inquiries concerning services, bills, payments.
- Updated billing systems regularly by entering new customer information or modifying existing records.
- Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.
General Manager
Cold Stone
Hemet, CA
01.2012 - 05.2022
- Developed marketing strategies designed to increase brand awareness within target markets.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Ensured compliance with local health department regulations regarding food safety standards.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted regular meetings with senior management team to review progress against established objectives.
Billing Specialist
Power Plus Usa
Perris, CA
06.2003 - 06.2010
- Assisted in developing strategies for improving collections processes.
- Implemented new policies related to billing processes when required.
- Tracked changes in legislation that could affect billing procedures.
- Worked closely with patients to discuss payment arrangements when needed.
- Generated periodic reports summarizing account balances and collection activities.
- Calculated billing charges, prepared and submitted claims to insurance companies.
Assistant Manager
Cold Stone
Temecula, CA
01.2007 - 04.2010
- Resolved conflicts between team members in an effective manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Ensured compliance with safety regulations and company policies.
Education
Associate of Arts - Nursing
Mount San Jacinto
San Jacinto, CA06-2003
Associate of Science - Nursing
MSJS
San Jacinto, CA06-2003
Skills
- Interest calculations
- Regulatory knowledge
- Document analysis
- Accuracy and Precision
- Payments experience
- Recordkeeping
- Invoice Processing
- Dispute Resolution
- Billing dispute resolution
- Collections
- Customer Engagement
- Accounts receivable expertise
- Invoicing proficiency
Timeline
Billing Coordinator /Assistant Project Coordinator
Go Roof Tune-up
06.2023 - 06.2024
General Manager
Cold Stone
01.2012 - 05.2022
Assistant Manager
Cold Stone
01.2007 - 04.2010
Billing Specialist
Power Plus Usa
06.2003 - 06.2010
Associate of Arts - Nursing
Mount San Jacinto
Associate of Science - Nursing
MSJS