Hans Reyes
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Store Manager
Goodwill Industries Of South Florida Inc.
06.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
Sales Representative
RJ Forklift Serice
02.2018 - 03.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
Education
Bachelor of Science - Business Administration in Accounting And Finances
Camaguey
Cuba07.2015
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Engagement
- Relationship Building
- Sales management
- Strong negotiation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Manager
Goodwill Industries Of South Florida Inc.
06.2018 - Current
Sales Representative
RJ Forklift Serice
02.2018 - 03.2019
Bachelor of Science - Business Administration in Accounting And Finances
Camaguey