Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hans Reyes

Miami,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Store Manager

Goodwill Industries Of South Florida Inc.
06.2018 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.

Sales Representative

RJ Forklift Serice
02.2018 - 03.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and implemented sales strategies to increase profits.

Education

Bachelor of Science - Business Administration in Accounting And Finances

Camaguey
Cuba
07.2015

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Customer Engagement
  • Relationship Building
  • Sales management
  • Strong negotiation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Store Manager

Goodwill Industries Of South Florida Inc.
06.2018 - Current

Sales Representative

RJ Forklift Serice
02.2018 - 03.2019

Bachelor of Science - Business Administration in Accounting And Finances

Camaguey
Hans Reyes