Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hans Zamora

Garland,TX

Summary

Proven team player and efficient problem-solver, I excelled at Publix Supermarket by enhancing customer satisfaction and supporting team efforts in high-pressure environments. Skilled in customer service and adaptability, I consistently contributed to improved operational efficiency and positive outcomes, demonstrating a dependable and responsible work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Multiples

Publix Supermarket At Doral Commons
7550 NW 104th Ave, Doral, Fl 33178
05.2018 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Crew Member

McDonald's Restaurant
7570 NW 104th Ave, Doral, Fla, 33178
02.2023 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Front Service Clerk, Sales and Bakery

Costco
16580 NW 59th Ave, Miami Lakes, 33019
11.2021 - 01.2022
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Supported team members during peak hours, ensuring smooth and timely customer service operations.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved customer issues with professionalism, escalating concerns to management when necessary.
  • Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
  • . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.

Education

High School Diploma -

Barbara Goleman Senior High School
Miami Lakes, FL
05.2015

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible

Languages

English
Native or Bilingual

Timeline

Crew Member

McDonald's Restaurant
02.2023 - 02.2024

Front Service Clerk, Sales and Bakery

Costco
11.2021 - 01.2022

Multiples

Publix Supermarket At Doral Commons
05.2018 - 03.2024

High School Diploma -

Barbara Goleman Senior High School
Hans Zamora