Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

Hansal Patel

Parlin

Summary

Dynamic IT professional with hands-on experience at ICICI Bank, excelling in network infrastructure management and troubleshooting. Proven ability to enhance network performance and security while delivering exceptional technical support. Strong collaboration and communication skills, adept at resolving complex issues and improving user satisfaction. Committed to driving efficiency in network operations.

Overview

1
1
Certification

Work History

Intern

ICICI Bank and State Bank of India
06.2023 - 07.2023
  • Installed and configured switches, routers, and servers in different branches in State Bank of India and ICICI bank.
  • Provided technical support to end-users for network related issues.
  • Created and maintained documentations, such as network diagrams, configurations, and user guides.
  • Diagnosed and troubleshot network connectivity issues, performance problems, and potential security breaches.
  • Assisted customers by promptly and effectively addressing their technical inquiries through phone, email, and online chat.
  • Demonstrated adept troubleshooting abilities, efficiently resolving computer hardware and software issues.

Education

Bachelor’s - Computer Engineering – Networking & Cybersecurity

Monroe University
Bronx, NY
06-2025

Diploma - Computer Engineering

Parul University
India
03-2023

Skills

  • Network Infrastructure Management
  • Routing & Switching
  • Network Monitoring & Troubleshooting
  • Wireless Networking
  • Collaboration & Communication
  • Network troubleshooting
  • Technical support

Certification

  • Certified training for Cisco Certified Network Associate (CCNA)
  • Certified training for Cisco Certified Network Professional (CCNP)
  • Certified training for Windows Server
  • Certified with Microsoft Technology Associate (MTA) in Python Programming
  • Certified with NSE 1 and NSE 2 by Fortinet
  • Certified with workshop of Ethical hacking at Tech-defense Lab Solutions Ltd.

Projects

Farmers' Direct Connection Website, Developed a website designed to connect farmers directly with customers, eliminating the need for intermediaries and enabling farmers to sell their products at higher rates. The platform provided a user-friendly interface for farmers to list their produce, manage orders, and receive direct payments, ensuring fair pricing and increased profits. Implemented features such as secure transactions, real-time order tracking, and a rating system to enhance user trust and engagement.

Timeline

Intern

ICICI Bank and State Bank of India
06.2023 - 07.2023

Bachelor’s - Computer Engineering – Networking & Cybersecurity

Monroe University

Diploma - Computer Engineering

Parul University
Hansal Patel
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