Hansel Figueroa Hernandez
Cape Coral,FL
Summary
Knowledgeable with exceptional background over several years handling clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Dedicated professional with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Voluntary Assistant
Montessori School Of Fort Myers
Fort Myers, FL
02.2024 - Current
- Assisted in developing individualized behavior plans for clients.
- Provided direct support to individuals with behavioral challenges and disabilities.
- Implemented strategies to modify or reduce challenging behaviors.
- Monitored, documented, and reported on client progress.
- Promoted positive reinforcement techniques when working with clients.
Customer Support Specialist
Paradise Contractor Services
Cape Coral, FL
10.2022 - 09.2024
- Assisted customers with product installation, troubleshooting, and usage questions.
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
Education
Some College (No Degree) - Medicine (Pre-Medicine)
IPU Eduardo Garcia Lavandero
Cuba07-2017
High School Diploma -
Manuel Valdes
Cuba07-2014
Skills
- Data collection and analysis
- Social Skills Development
- Crisis Management
- Team building
- Social Work
- First Aid/CPR
- Analytical Skills
- Excellent Communication
- Adaptability and Flexibility
- Continuous Improvement
- Organizational Skills
- Problem-solving abilities
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Voluntary Assistant
Montessori School Of Fort Myers
02.2024 - Current
Customer Support Specialist
Paradise Contractor Services
10.2022 - 09.2024
Some College (No Degree) - Medicine (Pre-Medicine)
IPU Eduardo Garcia Lavandero
High School Diploma -
Manuel Valdes
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