Hansel Fornas
Elizabeth,NJ
Summary
Skilled pc technician with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction.
Overview
7
7
years of professional experience
Work History
PC Technician
FOR BUILDS
08.2014 - 08.2021
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD06.2022
Skills
- Software Application Testing
- Hardware and Software Repair
- Expense Reporting
- Network Administration
- Cable Management
- Computer Configurations
- User Experience
- Customer Satisfaction
- Troubleshooting and Diagnostics
- PC Support
- Installation and Repair
- Work Integrity
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
PC Technician
FOR BUILDS
08.2014 - 08.2021
High School Diploma -
Northwestern High School
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