Summary
Overview
Work History
Education
Skills
Timeline
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Hanser Ribot

Cybersecurity Analyst
Homestead,Florida

Summary

Proactive Cybersecurity Analyst ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.

Overview

1
1
Language
1
1
year of post-secondary education
7
7
years of professional experience

Work History

Amazon Robotics

Amazon
Opa-locka, FL
10.2019 - Current
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Amazon robotics: in charge of troubleshooting and fixing facility robots
  • Tested features, documenting findings, modeled trends and submitted reports.
  • Processed or interpreted signals or sensor data.
  • Created plans and communicated deadlines to ensure projects were completed on time.

Costumer Service

Publix
Hialeah, United States
09.2014 - 11.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.

Education

Certification - Cybersecurity

Flatiron School
New York, NY
02.2021 - 10.2021

Skills

    Risk Analysis

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Timeline

Certification - Cybersecurity

Flatiron School
02.2021 - 10.2021

Amazon Robotics

Amazon
10.2019 - Current

Costumer Service

Publix
09.2014 - 11.2019

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Hanser RibotCybersecurity Analyst