Hanser Ribot
Cybersecurity Analyst
Homestead,Florida
Summary
Proactive Cybersecurity Analyst ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.
Overview
1
1
Language
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Amazon Robotics
Amazon
Opa-locka, FL
10.2019 - Current
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Amazon robotics: in charge of troubleshooting and fixing facility robots
- Tested features, documenting findings, modeled trends and submitted reports.
- Processed or interpreted signals or sensor data.
- Created plans and communicated deadlines to ensure projects were completed on time.
Costumer Service
Publix
Hialeah, United States
09.2014 - 11.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Regularly exceeded daily sales and product add-on quotas.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
Certification - Cybersecurity
Flatiron School
New York, NY 02.2021 - 10.2021
Skills
Risk Analysis
Python Scripting
Governance & Risk Mgmt
Incident Response
SIEM Tools
Computer Skills
Threat & Vulnerability Mgmt
Timeline
Certification - Cybersecurity
Flatiron School
02.2021 - 10.2021
Amazon Robotics
Amazon
10.2019 - Current
Costumer Service
Publix
09.2014 - 11.2019