Hany Dimitry

• Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
• Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
• Ensure passengers comply with safety regulations
• Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed..
• Collected accurate fares ahead of travel, including cash, tokens and passes.
• Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Developed and maintained positive relationships with passengers and other drivers.

• Greeting and assisting passengers.
• Enhanced customer satisfaction by providing safe and comfortable transportation.
• Ensure passenger compliance with all safety requirements and federal regulations
• Provided assistance to passengers with special needs or disabilities by offering additional help.
• Assisted passengers with inquiries and requests during trips.
• Help passengers with their luggage.

• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
• Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
• Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.

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• Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
• Assisted students with boarding and exiting bus to reduce safety issues.
• Assisted students with loading and unloading luggage, mobility aids and bicycles.
• Worked closely with school administration and transportation to maintain smooth operations.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.

• Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
• Reduced damaged goods by employing safe packaging methods and materials.
• Enhanced customer satisfaction through timely delivery of packages and accurate tracking information updates.
• Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
• Safeguarded package security through adherence to company protocols and careful monitoring of access points.
• Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.

• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
• Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
• Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
• Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.

• Enhanced flight crew efficiency by effectively scheduling and managing pilot assignments.
• Streamlined communication between pilots, management, and support staff for optimal productivity.
• Reduced scheduling conflicts with meticulous attention to detail in coordinating pilot schedules.
• Ensured compliance with FAA regulations and company policies throughout the scheduling process.
• Managed time-sensitive deadlines and last-minute changes, maintaining a high level of professionalism under pressure.
• Maintained accurate records of pilot qualifications, certifications, and training requirements for regulatory compliance.
• Monitored pilot fatigue levels to ensure safe operations and adherence to rest requirements per FAA guidelines.
• Optimized schedules by analyzing historical data trends for better resource allocation during peak travel seasons or special events.