Hanyong He
Baytown
Summary
Salesforce-certified engineer with 5+ years of hands-on experience designing, developing, and supporting enterprise-scale Salesforce solutions. Deep expertise in Apex, Lightning Web Components, JavaScript, and AWS cloud-native development. Proven track record of full-stack engineering across Apex, Typescript, RESTful services. Trusted internal resource for production support and team mentorship. Dedicated to engineering excellence, agile delivery, and impactful solution design.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Developer / Salesforce Engineer
LIBERTY MUTUAL INSURANCE COMPANY
06.2020 - Current
- Technical design and development of Salesforce capabilities, including custom Apex, Lightning Web Components, Flows, Named Credentials, External Service Registration, Custom Metadata to deliver business value.
- Collaborate closely with Product Owners and stakeholders to design, develop, and deliver features in an agile Scrum environment, prioritizing engineering excellence and user impact.
- Main point of contact for production-grade Salesforce support, troubleshooting errors, investigating issues using observability tools (Failed Interview, Debug Log, AWS CloudWatch, Splunk), and implementing rapid resolutions.
- Mentor and support development team members, providing technical guidance for AI-powered email extraction features.
- Build, and manage backend API solutions, including API versioning, documentation, and developer onboarding, leveraging ApigeeX and RESTful standards.
- Integrate Salesforce with AWS cloud-native solutions, applying serverless design patterns and event-driven architectures for scalable business solutions.
- Deploy, monitor, and maintain systems using DevOps tools such as GitHub, Bamboo, and CloudForge; automate delivery pipelines and infrastructure as code with AWS CDK.
- Design and optimize databases using SQL and NoSQL paradigms, ensuring security, reliability, and high performance.
- Comply with engineering best practices and automated testing principles to maintain code quality and system reliability.
Education
Associate of Applied Science - Software Development
Ivy Tech Community College
Bloomington, IN10-2020
Bachelor’s Degree - Engineering
North China Electric Power University
07.2009
Skills
- Salesforce Platform: Apex, Lightning Web Components (LWC), Visualforce, Process Builder, Flow, SFDX, Service Cloud, Sales Cloud, Platform App Builder
- Programming Languages: Apex, Java, Python, JavaScript, TypeScript, SQL, HTML/CSS
- Cloud & Integration: AWS (Lambda, serverless solution design), API development (RESTful services, ApigeeX), event-driven integration
- DevOps & Engineering Tools: GitHub, CloudForge, Bamboo, Jira, AWS CDK
- Testing & Monitoring: Automated testing principles, Splunk, Datadog, AWS observability tools
- Database: SQL, NoSQL
- Other: Strong documentation, developer onboarding, security protocols, agile methodologies (Scrum, Kanban), feature delivery, stakeholder engagement
Certification
- Salesforce Certified JavaScript Developer
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- CompTIA A+ IT Professional
- Microsoft Certified HTML5 Application Development Fundamentals
ADDITIONAL INFORMATION
- Multilingual in English and native in Chinese (Mandarin, Cantonese and Hakka)
- Experienced in cross-functional team environments, independent work, and stakeholder communication.
Timeline
Software Developer / Salesforce Engineer
LIBERTY MUTUAL INSURANCE COMPANY
06.2020 - Current
Bachelor’s Degree - Engineering
North China Electric Power University
Associate of Applied Science - Software Development
Ivy Tech Community College
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