Hanzade Esra Yalcin
Picasso Restaurant Group
Grand Blanc,MI
1
Certification
11
years of professional experience
Adaptable and detail-oriented professional with a strong background in retail, hospitality, and event coordination. Skilled in client relations, office administration, and team leadership with a proven record of enhancing operations and customer satisfaction. Combines organizational expertise and multitasking ability to deliver seamless experiences in dynamic environments. Open to both on-site and remote opportunities.
Work History
Digital Pickup & Delivery Associate
9 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Catering Facilitator
1 Year 9 Months- Coordinate catering logistics and event setup while ensuring compliance with health and safety standards.
- Collaborate with staff and clients to ensure smooth event execution and exceptional service quality.
- University of Michigan
Lead Sales Associate
3 Months- Delivered excellent customer support and maintained store standards. Assisted with inventory management, merchandising, and daily operations to enhance sales and client satisfaction.
Owner & Operator
8 Years 8 Months- Managed daily business operations including budgeting, staffing, and customer relations. Planned and executed catering events while maintaining compliance with regulations and fostering client loyalty.
Education
M.S. - Management (HR Minor)
B.S. - Business Administration
A.A. - Tourism & Hospitality Management
Skills
Customer Service
Event Planning
Office Administration
Team Leadership
Scheduling & Coordination
Inventory & Operations Management
Communication
Remote Collaboration
Time Management
Certification
ServSafe Food Manager, ServSafe Food Allergen, Coldwell Banker Real Estate License (Turkey)
Timeline
Digital Pickup & Delivery Associate
Walmart
01.2026 - CurrentRead More
Catering Facilitator
Picasso Restaurant Group
01.2025 - CurrentRead More
Lead Sales Associate
Rite Aid
05.2024 - 08.2024Read More
Owner & Operator
Roly Poly Sandwiches
08.2015 - 04.2024Read More
Bosphorus University
A.A. from Tourism & Hospitality Management
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Ohio Northern University
B.S. from Business Administration
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Colorado Technical University
M.S. from Management (HR Minor)
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