Hao Nguyen
Houston,TX
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments and fields. Experienced in coordinating teammates and keeping processes efficiently executed in accordance with high quality standards. Applying creative and analytical approach to solve issues or operations procedures for continuous process improvement. Skilled at identifying or anticipating problems, needs and providing excellent solutions. Excels at ability to learn quickly on the job, adapting to changing environments and planning ahead for various operations, occasions, e.t.c
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fast Food Team Member
Chick Fil A Bella Terra
03.2020 - 04.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintain sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by effectively operating customer window and sales register.
- Restocked workstations with supplies and sauces to aid team work flow.
- Processed orders on POS system and accepted cash and charge payments.
- Collaborate and provide support to crew members, facilitating quick food preparation and delivery.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
Equipment Manager
Cypress Falls High School Yearbook
09.2016 - 06.2017
- Performed equipment maintenance, inventoried and maintained photography equipment for yearbook use.
- Maintained clean and organized equipments by cataloging available equipments.
- Inspected equipment and facilities for signs of wear or damage impacting quality of images.
- Offer teacher supervisor recommendation on inquiries of new equipment (2000$ Canon Lens)
Photography Assistant
Cypress Falls High School Yearbook
09.2016 - 06.2017
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Selected and set up appropriate equipments, backdrops, and lighting for yearbook photos that are normally done by hired professional photographer.
- Edited, toned, captioned, and uploaded photographs for publication.
- Consulted with teacher supervisors to handle unusual problems and alter existing equipment.
- Leveraged camera gear and equipment to express creative vision for some of my own personal projects.
- Assisted teacher supervisor with creative ideas for photography needs.
Education
Associate of Arts - Psychology
Lone Star College
Houston, TXAssociate of Arts - Business Management
Houston Community College
Houston, TXProject Management
Coursera Online Course
Online06.2023
High School Diploma -
Cypress Falls High School
Houston, TX06.2017
Skills
- Project Management and maintaining production standards
- Customer Engagement and Assessments
- Customer and Leadership Negotiation
- Teamwork and Collaboration
- Organization and Time Management
- Adaptability and Flexibility
- Dependable and Cooperative
- Equipment Maintenance
- Advanced and Creative Troubleshooting Solutions
- Strategic Business Decision-Making and Planning
- Diagnostic Procedures
- Inventory Supervision
Accomplishments
- Ambassador for culture exchange with Taiwanese in Middle School
Certification
- Certified Project Manager in Google's Course by Coursera - June 2023
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary
Timeline
Fast Food Team Member
Chick Fil A Bella Terra
03.2020 - 04.2020
Equipment Manager
Cypress Falls High School Yearbook
09.2016 - 06.2017
Photography Assistant
Cypress Falls High School Yearbook
09.2016 - 06.2017
Associate of Arts - Psychology
Lone Star College
Associate of Arts - Business Management
Houston Community College
Project Management
Coursera Online Course
High School Diploma -
Cypress Falls High School
- Certified Project Manager in Google's Course by Coursera - June 2023
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