Jordan Kiefer
Grand Junction,CO
Summary
Dedicated Food Service Professional experienced in fast-paced environments, delivering high-quality results and exceptional customer service. Resolved customer concerns promptly while supporting kitchen operations, showcasing strong work ethic and adaptability. Collaborated effectively within teams, ensuring order accuracy and maintaining cleanliness and safety standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Fast Food Team Member
Arbys
Grand Junction, CO
07.2017 - Current
- Prepared and cooked fast food items, including burgers, fries, chicken nuggets, and sandwiches, to meet customer demand
- Followed standardized recipes and portion control guidelines to ensure consistent food quality and enhance customer satisfaction
- Maintained cleanliness and sanitation in kitchen by adhering to health and safety regulations, supporting a safe dining environment
- Operated cooking equipment, including grills, fryers, ovens, and microwaves, with precision to streamline food preparation
- Ensured high-quality customer service through prompt order fulfillment and efficient communication.
- Trained new team members on food safety and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Collaborated with team to maintain cleanliness and organization in dining and kitchen areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Assisted in inventory management, ensuring optimal stock levels for uninterrupted daily operations.
- Coordinated with team members to restock condiments, utensils, and other supplies regularly while maintaining cleanliness of the dining area.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Fast Food Team Member
Five Guys
Grand Junction, CO
12.2022 - 03.2023
- Handled cash transactions accurately at the register, achieving error-free sales and providing friendly customer service
- Handled cash transactions accurately at the register, ensuring seamless sales experience and enhancing customer satisfaction
- Resolved customer complaints regarding food quality or service promptly, contributing to improved customer satisfaction
- Maintained a clean work station throughout the shift by regularly cleaning surfaces, utensils, and equipment to meet health standards
- Managed inventory levels by monitoring ingredient stock and notifying management of low supplies, preventing shortages and ensuring consistent service
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Oversaw compliance with health regulations, ensuring adherence to safety standards consistently.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.
- Reduced customer wait times by quickly operating the customer window and sales register.
Dishwasher
Hotel Maverick
Grand Junction, CO
11.2022 - 11.2022
- Operated commercial dishwasher efficiently, ensuring clean and sanitized dishes for the restaurant
- Ensured cleanliness in dishwashing area by adhering to health and safety regulations
- Sorted and organized dishes for efficient washing and storage, enhancing kitchen workflow
- Supported kitchen productivity by assisting staff with food preparation tasks as needed
- Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained inventory of cleaning supplies and communicated needs to management for replenishment.
- Trained new team members on proper dishwashing techniques and safety protocols.
- Oversaw daily cleaning tasks, ensuring compliance with health regulations and operational standards.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Assisted in organizing kitchen areas for optimal efficiency during high-volume meal services.
Fast Food Team Member
Arbys
Grand Junction, CO
07.2017 - 11.2022
- Prepared and cooked diverse fast food items, including burgers, fries, chicken nuggets, and sandwiches, to satisfy high customer demand
- Followed standardized recipes and portion control guidelines to maintain consistent food quality and taste, ensuring positive customer experiences
- Maintained cleanliness and sanitation standards in the kitchen area by adhering to health and safety regulations
- Operated cooking equipment, including grills, fryers, ovens, and microwaves, with precision to streamline food preparation
Education
Bachelor's degree - Buisness Adminestration
Colorado Mesa University
Grand Junction, CO12-2027
Associate's degree - Culinary Arts
Colorado Mesa University
Grand Junction, CO12-2023
High School Diploma -
Central High School
Grand Junction, CO05-2015
Skills
- Food production
- Food preparation
- Workflow optimization
- Food assembly
- Cleaning practices
- Fast food preparation
- Recipe compliance
- Safety management
- Pre-cooking tasks
- Restaurant operations
- Kitchen operations
- Culinary experience
- Knife skills
- Quick service experience
- Inventory control
- Cash handling
- Time management
- Workflow optimization
- Food hygiene
- Banquet experience
- Order coordination
- Menu planning
- Takeout service
- Dishwashing techniques
- Basic cutting techniques
- Culinary operations
- Menu execution
- Attention to detail
- Serving experience
- Kitchen safety standards
- Cleanliness
- Safe food handling
- Order taking
- Organization
- Portion control
- Beverage preparation
- Portioning
- Cold sandwich assembly
- Order review
- Customer service
- Fast and efficient service worker
- Cleaning and sanitation
- Reliable and punctual
- Money handling
- Engaging personality
- Customer response
- Point of sale (POS) system operation
- Food safety compliance
- Valid [state] driver's license
- Inventory management
- Personal hygiene maintenance
- Basic math
- FLUENT IN [LANGUAGE]
- Good with numbers and math
- Restaurant operations
- Order management
- Upselling and cross selling
- Ingredient inspection
- Cutting and slicing techniques
- Dish preparation
- Inventory storage
- Foodservice standards
- Reliable team worker
Certification
- Business Management Essentials certification December 2024 to Present
- COSHH manager certification December 2024 to Present the ability to analyze hazards in the workplace and control any toxic or hazardous materials and report it to the employer
- Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Fast Food Team Member
Five Guys
12.2022 - 03.2023
Dishwasher
Hotel Maverick
11.2022 - 11.2022
Fast Food Team Member
Arbys
07.2017 - Current
Fast Food Team Member
Arbys
07.2017 - 11.2022
Associate's degree - Culinary Arts
Colorado Mesa University
Bachelor's degree - Buisness Adminestration
Colorado Mesa University
High School Diploma -
Central High School