Breonna Gholston
Powder Springs,GA
Summary
Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
4
4
years of professional experience
Work History
Fast Food Team Member
Great American Cookies And Marble Slab Ice Cream
Hiram, GA
03.2022 - 08.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Examined trays to check contents for required items and complete orders.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cooked batches of food according to the time sheet for each cookies
- Completed milkshakes and ice cream desserts for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Filled out daily shift log to record amount of dessert prepared, used and leftover.
- Backed up servers by setting up trays and completing some food deliveries.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Student Mentor
McEachern High School Office
Powder Springs, TN
08.2020 - 05.2022
- Took and followed detailed directions from others.
- Completed clerical tasks such as filing, copying and distributing mail.
- Answered phone calls and routed callers to appropriate personnel.
- Maintained excellent customer service and positive attitude towards guest, parents,and students.
- Greeted customers and parents warmly and offered immediate assistance.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Fast Food Team Member
Four Fat Cows
Marietta, GA
11.2020 - 03.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Moved and stocked food products.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
Camp Counselor
Camp Champions
Douglasville, GA
05.2019 - 07.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Provided clear instruction to activity and program participants to deliver fun and safety.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05.2022
Skills
- Time Management
- Ingredient and Food Preparation
- Adaptability and Flexibility
- Customer Order Recording
- Cash Drawer Operations
- Customer Relations
- Production Standards
- POS System Operations
- Workstation Setup and Breakdown
- Managing Orders and Deliveries
Additional Information
References:
Tolanda Heard: (678)463-7112
Vonda Thorpe: (404)731-7545 Vonda@royalaccents.org
Charlotte Ann Walters: (404)623-8089 charlotteannwalters@gmail.com
Timeline
Fast Food Team Member
Great American Cookies And Marble Slab Ice Cream
03.2022 - 08.2022
Fast Food Team Member
Four Fat Cows
11.2020 - 03.2022
Student Mentor
McEachern High School Office
08.2020 - 05.2022
Camp Counselor
Camp Champions
05.2019 - 07.2019
High School Diploma -
Mceachern High School
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