Hao Nguyen
Longmont,CO
Summary
Throughout my professional journey, I have consistently demonstrated a strong work ethic coupled with an unwavering commitment to continuous learning. With a keen sense of responsibility, I have embraced challenges with enthusiasm, consistently exceeding expectations in various roles. My dedication to personal and professional growth is underscored by my proactive approach to acquiring new skills and staying abreast of industry trends. I thrive in dynamic environments, where my adaptability, coupled with a fervent willingness to learn, positions me as an asset to any team. I am eager to contribute my industrious spirit and passion for learning to further enhance organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waiter, Cashier, Management, Cook
Boulder Pho
03.2017 - Current
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Science - Strategic Communications
University of Colorado At Boulder
Boulder, CO12.2023
Minor - Business
University of Colorado At Boulder
Boulder, CO12.2023
Skills
- Service prioritization
- Order Management
- Decision-Making
- Relationship Building
- Professional Appearance
- Staff Training
- Inventory Management
- Accurate money handling
- Multitasking and Organization
- Tech-Savvy
- Team Player
- Customer Service
Certification
Certified Ethical Advertising Executive (CEAE)
October 2023 to October 2025
The Certified Ethical Advertising Executive (CEAE) is the first and only ethical certification for advertising industry practitioners - designed by a non-partisan body of market participants, government and legal officials and consumer advocates. The CEAE examines ways to translate ethical considerations into business decisions and provides a set of principles as reference points for decision making in the new advertising workplace, akin to codes of conduct and licensure in medicine, architecture, engineering, and other fields.
October 2023 to October 2025
Timeline
Waiter, Cashier, Management, Cook
Boulder Pho
03.2017 - Current
Bachelor of Science - Strategic Communications
University of Colorado At Boulder
Minor - Business
University of Colorado At Boulder
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