Proven Store Operations Manager with expertise in digital marketing, social media, and customer service. Increased store revenue by 30% through strategic online campaigns and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Store Operations Manager
Family Business
Wuhan, China
07.2025 - 08.2025
Oversaw daily store operations, focusing on staff scheduling, inventory management, and customer service coordination
Assisted with social media and online business operations, including influencer collaborations and digital promotions
Increased store revenue by approximately 30% through online traffic generation and marketing campaigns
Facilitated communication between management and employees to enhance operational efficiency
Tracked inventory levels and assisted in supply chain coordination for daily restaurant operations
Finance Intern
Shanghai Forex Club Finance
Shanghai, China
07.2021 - 08.2021
Acquired foundational trading and investment analysis skills in foreign exchange and financial markets
Conducted market research and analyzed financial trends to support decision-making
Monitored trading strategies and risk management practices in a professional finance environment
Education
Bachelor of Arts - Marketing
University of California, Riverside
Riverside, CA
12-2026
Skills
Digital marketing
Social media management
Market research
Customer service
Data analysis
Team collaboration
Conflict resolution
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Affiliations
UCR Boxing Club — Riverside, CA
Competitive Boxer
Earned 2nd Place at the USIBA National Championship (2026) Balanced academic responsibilities with intensive training and competition schedules