Hao (Frank) Yu
Corona,CA
Summary
Proven Store Operations Manager with expertise in digital marketing, social media, and customer service. Increased store revenue by 30% through strategic online campaigns and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Store Operations Manager
Family Business
Wuhan, China
07.2025 - 08.2025
- Oversaw daily store operations, focusing on staff scheduling, inventory management, and customer service coordination
- Assisted with social media and online business operations, including influencer collaborations and digital promotions
- Increased store revenue by approximately 30% through online traffic generation and marketing campaigns
- Facilitated communication between management and employees to enhance operational efficiency
- Tracked inventory levels and assisted in supply chain coordination for daily restaurant operations
Finance Intern
Shanghai Forex Club Finance
Shanghai, China
07.2021 - 08.2021
- Acquired foundational trading and investment analysis skills in foreign exchange and financial markets
- Conducted market research and analyzed financial trends to support decision-making
- Monitored trading strategies and risk management practices in a professional finance environment
Education
Bachelor of Arts - Marketing
University of California, Riverside
Riverside, CA12-2026
Skills
- Digital marketing
- Social media management
- Market research
- Customer service
- Data analysis
- Team collaboration
- Conflict resolution
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- UCR Boxing Club — Riverside, CA
Competitive Boxer
Earned 2nd Place at the USIBA National Championship (2026)
Balanced academic responsibilities with intensive training and competition schedules
Timeline
Store Operations Manager
Family Business
07.2025 - 08.2025
Finance Intern
Shanghai Forex Club Finance
07.2021 - 08.2021
Bachelor of Arts - Marketing
University of California, Riverside