Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Hardai Mahabir

Lawrenceville,NJ

Overview

7
7
years of professional experience

Work History

Health Benefits Coordinator

NJ Family Care
05.2023 - 05.2023
  • Received Inbound calls from beneficiaries and authorize representatives to provide accurate case related inquiries in regards to NJFC insurance
  • Use daily data entry to update the benificiaries case information when need
  • Maintain confidentiality per HIPPA guidelines
  • Gather information, Research/resolves inquiries and log customer calls
  • Provide accurate information upon request and escalate issues as appropriate
  • Handle HMO enrollments and Queries
  • Adhered to companies policy and have up to date knowledge on its policy
  • Demonstrated a commitment and quality and quality while meeting goals or deadline.

Sales Associate

Lord & Taylor
Lawrenceville, NJ
03.2016 - 06.2016
  • Multitask between using programs such as Microsoft Word and Excel
  • Open and close registers
  • Cash and pack customer purchases
  • Place merchandise on appropriate shelves
  • Respond to and resolve customer inquires and concerns regarding groceries and pricing
  • Open and close registers
  • Cash customer purchases and returns
  • Assist customers with purchases
  • Place merchandise on the appropriate rack and keep the area clean
  • Respond to customer inquires and requests on the phone
  • Open new credit cards.

Customer Service Supervisor

Whole Foods Market
04.2018 - 11.2021
  • Manage 97 Team Members in providing exceptional customer service and daily tasks
  • Maintain and strengthen relationships with store Team
  • Leaders, Regional, and Global Team Leaders
  • Oversee recruitment, hiring, and training of customer service
  • Team Members
  • Place Porters, store supplies, customer service supplies, and chemical orders
  • Communicate with all departments to ensure price accuracy and to gain product knowledge
  • Investigated and equitably resolved customer inquiries and complaints
  • Maintain up-to-date knowledge of product and service changes
  • Manage workflow which consistently exceeds service quality goals
  • Monitor cash flow on Retalix and Two bytes
  • CONTACT228-9282 hardaimahabir@gmail.com

Sales Associate

Whole Food Market
Lawrenceville, NJ
06.2016 - 04.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed efficient cash register operations.

DSP Driver

Scudetto
Monroe, Nj
05.2023 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Followed all relevant traffic laws and safety regulations.

Education

High School Diploma - undefined

Lincoln Academy Online
Houston, TX

Skills

WPM 40-50undefined

Additional Information

Knowledge in Yardi, Onesite and DSL Management

Timeline

Health Benefits Coordinator

NJ Family Care
05.2023 - 05.2023

DSP Driver

Scudetto
05.2023 - Current

Customer Service Supervisor

Whole Foods Market
04.2018 - 11.2021

Sales Associate

Whole Food Market
06.2016 - 04.2018

Sales Associate

Lord & Taylor
03.2016 - 06.2016

High School Diploma - undefined

Lincoln Academy Online

Similar Profiles

CREATE PROFILE
Hardai Mahabir