Nejla Ljesnjanin
Hampton Bays
Summary
Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Rag & Bone
Riverhead
07.2024 - Current
- Supervised daily sales activities, ensuring team adherence to store policies for consistent operational standards.
- Coordinated visual merchandising efforts to elevate store presentation and optimize product displays for increased customer engagement.
- Monitored inventory levels and assisted with stock replenishment processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored daily operations of sales team, focusing on customer service, product knowledge, and marketing initiatives to drive sales performance.
Sales Associate
Michael Kors
Riverhead
05.2023 - 07.2025
- Greeted customers and provided exceptional customer service.
- Provided product knowledge and styling advice to meet customer preferences.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
Education
High School Diploma -
Plav
Montenegro06-2022
Skills
- Point-of-sale systems
- Inventory management
- Customer relationship management
- Customer engagement
- Team leadership
- Operations
- Goals and performance
- Problem solving
- Effective communication
- Product knowledge
Languages
Serbian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Sales Supervisor
Rag & Bone
07.2024 - Current
Sales Associate
Michael Kors
05.2023 - 07.2025
High School Diploma -
Plav