Harith Siddiqui
Bensalem,PA
Summary
Software Engineer with a strong foundation in full-stack development from undergoing a tech rotational program, providing exposure to data engineering, machine learning, and AWS. Experienced in building scalable applications, collaborating with cross-functional teams, and applying business analysis and product ownership skills to deliver user-focused solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Analyst, TECDP (SWE, Data Eng, Business Analyst, and Cloud Rotational Program)
Cigna Healthcare
06.2021 - Current
- Leading design and implementation of new ETL pipeline with another teammate, enabling clients to export Cigna Medical Claims data to editable reports, significantly enhancing user ability to interact with internal data
- This project involves building a Databricks to Snowflake connection, integrating with Convey for reporting, and sending data to an Angular front-end in JSON format
- Played a critical role in increasing data analytics accuracy from 45% to 95% by identifying and resolving claim mismatches between client and internal tables, significantly improving claim utilization, payouts, and status reporting accuracy across all clients
- Contributed significantly to ReactJS front-end development of a comprehensive Workers Compensation portal, utilized by internal teams and external stakeholders, focusing on creating an intuitive, responsive interface to streamline user interactions and improve accessibility
- Upgraded multiple Java back-end service repositories from Java 8 to Java 11, ensuring compatibility and stability across all test environments, consequently enhancing application performance and maintainability
- Developed a client-facing interactive UI in ReactJS for seamless navigation of a complex document repository, enhancing user experience through reusable custom components, and clear information architecture tailored to client needs
- Led the end-to-end implementation of Adobe Target, driving personalized marketing strategies and optimizing user experiences for enhanced customer engagement
- Analyzed and optimized claim processes, identifying inefficiencies and recommending improvements to enhance patient recommendations, procurement, and assessments
- Collaborated with cross-functional teams, including procurement, logistics, and production, to gather and document business requirements for claims projects
- Developed detailed process maps and flowcharts to illustrate claim submission operations, facilitating understanding and process enhancements
- Conducted data analysis using Excel, SQL, and ERP systems to monitor key claim metrics, including sub-claim levels, and turnaround time
- Created user stories with Gherkin syntax and acceptance criteria for clear test coverage
Jr. I.T. Pathways Engineer/Business Analyst
Environmental Protection Agency
08.2020 - 05.2021
- Partnered with EPA’s clients to conduct comprehensive assessments of their IT service management processes, identifying areas for improvement and alignment with ServiceNow capabilities
- Utilized ICIS database and pipeline to lead ongoing technical development and maintenance projects
- Resolved data inputs and corrected unwarranted fines and penalties in the ICIS database for the NPDES branch in addressing state and federal compliance regulations
- Implemented SharePoint pipeline, developing software applications using preexisting libraries
- Used ServiceNow's reporting module to develop dashboards that provided real-time insights into IT service performance, enabling leadership to identify and resolve bottlenecks
- Designed and implemented database schemas for tracking EPA environmental metrics, reducing query run time by 40% and enhancing data accessibility for stakeholders
- Streamlined the EPA’s incident management process in ServiceNow, reducing average resolution times from 72 to 48 hours
- Configured database-level permissions and encryption to safeguard sensitive environmental data
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
Jr. AI/Automation Intern
Guardian Life Insurance of America
06.2020 - 08.2020
- Developed IT Ops automation using Resolve Systems, Python, and Bash, to revive the company’s digital assistant’s servers upon shutdown
- Conducted 68 unit tests, continued by end-to-end testing of the automation with the customer, saving up to and/or over 30 minutes of potential downtime for three different environment servers every month
- Developed 14 fully functional wireframes with stakeholders for a new automation software interface
- Conducted iterative feedback sessions with version updates to facilitate UI requirements and layout successfully
- Developed the new automation software interface using ReactJS and Bitbucket
Web Developer/Automation Intern
ELEDLights.com
01.2020 - 05.2020
- Collected and documented technical and business requirements for updates and solutions, ensuring alignment with team objectives and project goals
- Reviewed, analyzed, and customized Magento 2 plug-ins/extensions to meet specific company requirements and enhance functionality
- Designed and implemented arecommendation system using Django , RESTful APIs, and Python libraries, enabling personalized item suggestions with SQLyog for database management
- Developed and deployed pricing optimization strategies using item-item collaborative filtering, driving revenue growth and improving funds management efficiency
Business Analyst Intern
CVS
09.2018 - 12.2019
- Partnered with cross-functional teams to gather requirements for a prescription management tool, creating documentation that reduced development timelines by 20%
- Developed reports and presentations to convey technical findings and recommendations to non-technical stakeholders
- Built Power BI dashboards to visualize performance metrics, driving data-informed decisions and optimizing supply chain efficiency
Business Analyst Intern
Red Roof Inn
08.2017 - 08.2018
- Creating, managing, and printing story/technical cards
- Creating Mockups and Wireframes based on requirements
- Managing Visual Task Board, working on SQL
- Documenting and organizing requirements elicited from brainstorming sessions
Education
Bachelor of Science, - Computer Science
Temple University | Dean's List | 3.75 GPA
Philadelphia, PASkills
- Excellent oral and written communication skills
- Java
- JUnit
- Python
- JavaScript
- React
- HTML/CSS
- User Research
- Use Case Development
- Wire-frame Production
- Managing Visual Task Boards
- Highly organized
- Motivated
- Agile frameworks
- Waterfall frameworks
- Acceptance test-driven development (ATDD)
- Requirements elicitation
- Documentation
- Quality Assurance support
- Automation Testing using Selenium
- Manual Test Case Design
- Execution
- ALM experience
- Metrics collection
- Status reporting
- Digital space marketing
- API mapping
- Moodle LMS
- Totara LMS
- QNXT
- PLM
- SAP Functional
- ServiceNow
- Mailchimp
- IAM
- SQL
- Data migration
- ETL
- AWS
- SAP Billing
- ERP
- Tableau
- Confluence
- CRM/Salesforce CPQ
- Pension Systems
- Scrum Methodology
- User Acceptance Testing
- Scrum Framework
- Product Planning
- Story planning
- Requirements Elicitation
- ETL development
- SQL programming
- Stakeholder management
Certification
- CBAP
- SMAC
- Safe4.6
- Linux Essentials
- Microsoft Technology Associate (MTA)
- CompTIA: A+
- Network+
- Server+
- Windows 10
Timeline
Lead Analyst, TECDP (SWE, Data Eng, Business Analyst, and Cloud Rotational Program)
Cigna Healthcare
06.2021 - Current
Jr. I.T. Pathways Engineer/Business Analyst
Environmental Protection Agency
08.2020 - 05.2021
Jr. AI/Automation Intern
Guardian Life Insurance of America
06.2020 - 08.2020
Web Developer/Automation Intern
ELEDLights.com
01.2020 - 05.2020
Business Analyst Intern
CVS
09.2018 - 12.2019
Business Analyst Intern
Red Roof Inn
08.2017 - 08.2018
Bachelor of Science, - Computer Science
Temple University | Dean's List | 3.75 GPA
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