Laura Murray

Doylestown,PA

Summary

Dynamic Business Data Analyst with a proven track record at Infosys BPM and Vanguard, specializing in data analytics and operations leadership. Excelled in transforming raw data into strategic insights and leading teams to exceed deliverables. Skilled in Microsoft Office Suite and effective communication, demonstrating a growth mindset and solution-oriented approach to challenges.

Overview

years of professional experience

Work History

Business Data Analyst/Operations Specialist

Infosys BPM

, PA

01.2020 - 03.2024

Company Overview: Vanguard
Leads and manages Operations Specialist team
Compiles detailed reports utilizing raw data
Supports large Institutional Clients aligned to our team
Overseas research and deliverables of company performance dashboard
Optimizes team goals and challenges critical thinking
Manages and provides workflows within team and challenges crew to meet deliverables
Develops strategies, data reporting and qualitative research to senior management
Vanguard

Senior Operations Specialist

Vanguard

01.2016 - 12.2020

Converted from contractor roll to full-time operations specialist
Communicates effectively with peers to ensure top quality results for our clients
Practicing growth mindset through efficient role metrics, communication and business acumen
Striving for professional success through desired challenges

Waitress/Trainer

Duffer's Tavern

01.2015 - 12.2020

Focus on training new employees maintaining

Vanguard Financial Processing Associate

Randstad Corporate Services

01.2016 - 12.2017

Company Overview: Contractor position of processing high dollar financial transactions working directly with Vanguard
Contractor position of processing high dollar financial transactions working directly with Vanguard
Excelled in computer technology/navigation as well as leadership on team
Contractor position of processing high dollar financial transactions working directly with Vanguard

Education

Bachelor of Science - Business Data Geographics & Psychology

West Chester University

West Chester, PA

01.2016

Skills

Administrative role
Data collection and organization
Data analytics
Research communication
Subject Matter Expert
Transaction specialist
Operations Leadership
Team management
Business analytic skills
Problem identification
Attention to detail
Training and mentoring
ArcGIS Data Analyst
ESRI experience
Microsoft Visual Basic
Microsoft Office Suite

VISTA experience
RPX Deck experience
PRS experience
TIDE experience
Written communication
Oral communication
Problem solving
Critical thinking
Solution-oriented
SCRUM
Business Analysis
Analytics
Data integration
Dashboard creation
Information modeling

Awards

Recognized for exceeding relationship management skills within and outside current department at Vanguard
Received SPOT award for project initiative and infrastructure development
Selected for multiple Subject Matter Expert functions to ensure accurate and timely business results of highly complex financial transactions
Recognized for consistently exceeding expectation in putting clients' needs ahead of all other needs, business or personal
Established strong relationships with internal and external business partners
Chosen to take on additional responsibility of a Coaching Partner/Mentor for a new hire early in my role prior to tenure
Recognized for strong leadership skills, commitment and talent during an impressive softball career, serving as captain on the high school team & travel teams for six years
Awarded a softball scholarship to West Chester University. Lettered 4 years with CB East High School and received 'Most Valuable Player', 'Most Valuable Offensive Player' and 'Coach's' awards, as well as 'Suburban 1 All-Star Team' awards
Provided invaluable mentoring and motivation to teammates and was recognized by coaches as a positive and effective team builder

Timeline