Results-driven Business Analyst and Certified Scrum Master with a distinguished 14-year career specializing in translating business requirements into technical solutions that drive efficiency, cost savings, and stakeholder satisfaction. Expertise in Agile and Waterfall methodologies, with a strong ability to lead cross-functional teams through the software development lifecycle across diverse industries, including finance, healthcare, biometrics, and technology.
Job Scope: Individual contributing member of a scrum delivery team who developed and deployed Azure based Biometric and Identity management solutions (MBIS - Multimodal Biometric Identification System) for several state and county clients across the United States.
State/County Clients: TXDPS (Texas Department of Public Safety), California Department of Justice (DOJ), LVMPD (Las Vegas Metropolitan Police Department), and VSP (Virginia State Police).
Job Scope: Played a central role in the optimization and support of the Health-e-Arizona Plus (HEAplus) web application, an Integrated Eligibility and Enrollment System (IEES) utilized for accessing DES (Department of Economic Security) and AHCCCS (Arizona Health Care Cost Containment System) benefits such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF).
Client: State of Arizona
Job Scope: Led the requirements gathering, document analysis, and implementation of a new Laboratory Information System (LabCorp Beacon) to streamline testing processes, improve data accuracy, and enhance reporting capabilities.
Job Scope: Designed and implemented efficient ETL processes to extract, transform, and load data from multiple source systems into a centralized data warehouse.
Client: American Express
Certified Scrum Master
Professional Scrum with Kanban I (PSK I) Certified
Microsoft Certified: Azure Administrator Associate (Renewal Pending)
Microsoft Certified: Azure Fundamental
AWS Certified Cloud Practitioner
Business Process Modeling Tools: BPMN 2.0, UML, MS Visio, Lucidchart
Source Version Control : Azure DevOps, TFS 2019, GIT, VSS
Database : MS-Access, Oracle DBMS, MS SQL Server
Wireframes : Figma, Balsamiq
Microsoft Office Tools : Word, Excel, Access, PowerPoint and Outlook
ETL : SSIS, Informatica PowerCenter
BI Tools : PowerBI, Tableau
Monitoring Tools : Splunk, Log Insights, Cloudwatch
PM Tools : Jira, MS Project, Confluence
Certified Scrum Master
Professional Scrum with Kanban I (PSK I) Certified
Microsoft Certified: Azure Administrator Associate (Renewal Pending)
Microsoft Certified: Azure Fundamental
AWS Certified Cloud Practitioner