Accomplished Broker adept at growing business through deep knowledge of Trucking Industry and strong relationship-building abilities. Leveraging over 5 years of experience to generate profits and dividends.
Overview
6
6
years of professional experience
Work History
Broker
Trueway Transport Inc
04.2019 - 08.2023
Prepared contracts and related documentation according to strict standards.
Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Monitored incentive plans and made recommendations to management regarding adaptations.
Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
Recorded supporting documentation for phone calls and written correspondence.
Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
Dispatcher
RTL Trucking Inc
09.2017 - 02.2019
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of 40 fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Maintained updated and detailed records of calls in physical and electronic database.
Processed invoices and payments for dispatched orders to provide proof of transaction.
System Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport CorporationSystem Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation