Harlaine Nguimi
Gwynn Oak,MD
Summary
Motivated customer service and sales professional with 1 year of experience as Ticket Agent in British Airway settings. Proficient in administrative functions and Microsoft system operations. Strong team player and communicator recognized for going above and beyond established service expectations at every opportunity. Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Nuvia Implant
Nottingham, Maryland
01.2024 - Current
- Educated patients on proper oral hygiene techniques and habits.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Kept accurate records of dental treatments provided for each patient's visit.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Followed infection control protocol when handling contaminated items according to OSHA guidelines.
- Performed routine laboratory tasks including impressions, x-rays, and charting of teeth.
Dental Assistant
Total Health care
Baltimore, MD
04.2022 - 01.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Dental Assistant
Jenx family dentistry
Parkville, Maryland
11.2020 - 08.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Check-in Agent
British Airways / Frontier Airlines
BWI, MD
03.2019 - 05.2020
- Entered information in system to maintain updated details related to customer ticket orders, reservations and payment method, Checked luggage and directed passengers to concourses and piers, Searched for and located available seats, cabins and flights for passengers, Offered and sold travel insurance products and services when appropriate, Gave public address announcements regarding vehicle and aircraft arrivals and departures, Assembled and issued tickets, travel insurance policies and itineraries, Provided clients with assistance in preparing required travel documents and forms.
Education
High School Diploma -
Patterson High School
06.2017
Graduate: Dental assistant -
Fortis Institute
College: Business Administration -
The Community College of Baltimore County
Skills
- Staff Training
- Customer Service-Oriented
- Safety Protocols and Procedures
- Microsoft Office
- Infection Control Policies
- X-Rays certified
- Data Confidentiality Measures
- Equipment and Instrument Sterilization
- Clinical Support
- Patient Relations
- Registered Dental Assistant
Languages
French, English
Timeline
Dental Assistant
Nuvia Implant
01.2024 - Current
Dental Assistant
Total Health care
04.2022 - 01.2024
Dental Assistant
Jenx family dentistry
11.2020 - 08.2022
Check-in Agent
British Airways / Frontier Airlines
03.2019 - 05.2020
High School Diploma -
Patterson High School
Graduate: Dental assistant -
Fortis Institute
College: Business Administration -
The Community College of Baltimore County