Harland Ross
Clarksville,TN
Summary
Dynamic Maintenance Supervisor with a proven track record at Governor Square Mall, excelling in preventive maintenance and team supervision. Enhanced operational efficiency through strategic scheduling and staff training, resulting in improved customer satisfaction. Adept at analyzing challenges and implementing effective solutions to drive success in facilities maintenance.
Overview
2026
2026
years of professional experience
Work History
Maintenance Supervisor
Governor Square Mall
- Oversaw daily floor operations to optimize workflow efficiency and enhance customer satisfaction.
- Facilitated training and mentorship for staff on optimal product display techniques and customer engagement strategies.
- Optimized team scheduling to ensure alignment with peak business hours and events.
- Engaged with upper management to analyze operational challenges and recommend strategic solutions.
Floor Manager
H&A Town Enterprise
Clarksville, TN
2011 - Current
- Oversaw daily floor operations to optimize workflow efficiency and enhance customer satisfaction.
- Facilitated training and mentorship for staff on optimal product display techniques and customer engagement strategies.
- Optimized team scheduling to ensure alignment with peak business hours and events.
- Engaged with upper management to analyze operational challenges and recommend strategic solutions.
Education
High School Diploma -
Emil G. Hirsch School
Chicago, ILWelding
Hopkinsville Community College
Hopkinsville, KY12.2018
Skills
Preventive Maintenance
Team supervision
Facilities maintenance
Maintenance recordkeeping
Timeline
Maintenance Supervisor
Governor Square Mall
Floor Manager
H&A Town Enterprise
2011 - Current
High School Diploma -
Emil G. Hirsch School
Welding
Hopkinsville Community College