Summary
Overview
Work History
Education
Skills
Timeline
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Harlee Alexander

Lantana

Summary

Dynamic server and manager with a proven track record. Excelling in customer service and staff training. Expert in point-of-sale systems and complaint resolution, enhancing guest satisfaction and loyalty. Recognized for effective upselling strategies and efficient time management, ensuring memorable dining experiences.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Chilis's Bar and Grill
06.2021 - 12.2025
  • Managed daily operations of dining area, ensuring optimal guest experience and satisfaction.
  • Trained and supervised staff on service techniques and menu knowledge for improved performance.
  • Resolved customer complaints promptly, enhancing retention and loyalty through effective problem-solving.
  • Attended networking opportunities at The Lewisville Chamber of Commerce to promote business.

Server/Manager

Tycoon
01.2025 - 08.2025
  • Managed daily operations of dining area, ensuring optimal guest experience and satisfaction.
  • Attended networking opportunities at The Lewisville Chamber of Commerce to promote business.
  • Resolved customer complaints promptly, enhancing retention and loyalty through effective problem-solving.

Education

Bachelor of Science - Kinesiology

Tarleton State University
Stephenville, Texas, TX
12.2025

Minor - Business

Tarleton State University
Stephenville, Texas, TX
12.2025

Skills

  • Customer service
  • Point-of-sale systems
  • Staff training
  • Complaint resolution
  • Time management
  • Guest satisfaction
  • Communication skills
  • Upselling strategies

Timeline

Server/Manager

Tycoon
01.2025 - 08.2025

Server/Bartender

Chilis's Bar and Grill
06.2021 - 12.2025

Bachelor of Science - Kinesiology

Tarleton State University

Minor - Business

Tarleton State University