Harlee Benefield
Chapel Hill,TN
Summary
Senior Accounts Receivable Specialist with 13+ years' experience in accounting, auditing, and revenue cycle management for organizations. Expert in accurately and efficiently executing time-sensitive processing and reporting of regulatory compliant financial documentation. Adept team leader and employee trainer with outstanding communication abilities. Successful in aligning cross-functional objectives to facilitate productivity and deliver on-time project completion. Proven to improve workflow efficiencies while maintaining high standards. Highly-motivated with desire to take on new challenges. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Senior Revenue Cycle Specialist
Lifeline (formerly Philips)
Nashville, TN
01.2020 - Current
- Demonstrate leadership by making improvements to work processes and helping to train others. Oversee a team of 10+ currently.
- Responsible for billing/collecting 2 of the largest accounts within the company ($3.5 mil+ monthly)
- Train and onboard new hires
- Review and reconcile accounts receivable records to ensure accuracy of customer invoices
- Assist with month-end close process by preparing journal entries related to Accounts Receivable activity
- Communicate regularly with sales representatives regarding customer accounts status updates
- Interface with auditors during periodic reviews of Accounts Receivable activity.
- Analyze claims data to identify trends in denials and rejections.
- Assist with the development of new processes for billing, coding, collections, and reimbursements.
- Maintain up-to-date knowledge of all applicable laws, regulations, policies and procedures related to revenue cycle management.
- Attend meetings regularly to discuss challenges related to revenue cycle management.
Accounts Receivable Analyst
Community Health Systems
Franklin, TN
05.2017 - 01.2020
- Shadowed for Team Lead promotion for next available opening
- Audit patient charts for coding accuracy
- Develop strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction
- Monitored daily cash flow activity, ensuring timely filing of claims and proper reimbursement for services rendered.
- Provide training and guidance to Accounts Receivable staff members as needed.
- Negotiate payment plans with past due customers while ensuring full compliance with company policies.
- Maintained consistent dialogue with CFO's and key stakeholders to ensure effective collaboration
Billing Analyst
Community Health Systems
Franklin, TN
09.2016 - 05.2017
- Audit patient charts for coding accuracy
- Insurance verification
- Worked closely with accounting department staff on reconciliation efforts related to receivables
- Applied payments from customers to proper accounts, checking information to verify accuracy.
Data Entry Rep II
Community Health Systems
Franklin, TN
11.2015 - 09.2016
- Demographic Entry
- Charge reconciliation
- Manually keyed charges
- Insurance verification
Medical Billing and Coding/Assistant Office Manager
Right Care, Inc
Columbia, TN
06.2014 - 09.2015
- Assisted with managing office operations and procedures to ensure organizational effectiveness, efficiency and safety.
- Coordinated with vendors for office supplies and equipment maintenance.
- Monitored inventory levels of office supplies; placed orders when necessary.
- Medical coding for ICD-9 for 4 clinics, Nursing Home, and Home Visits
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Scheduled appointments + applied copays
- Assisted nursing staff with calling in patient prescriptions and making referrals
- Accounts Receivable/Payable
- Printed + sent patient statements
- Collection activity
Medical Billing and Coding Specialist
Core Physicians
Columbia, TN
06.2011 - 06.2014
- Medical coding for ICD-9,
- Posting charges for office visits, injections, hospital, x-rays, CTs, etc.
- Applied co-pay and payment to patient accounts
- Audited patient charts
- Worked collection activity for accounts with no payment over 120 days
- Insurance verification
- Answered and resolved patient billing inquiries.
- Created training materials for new hires on the company's procedures and policies.
- Exercised versatility in fast-paced, agile work environments.
Education
MBA - Business Administration And Management
Middle Tennessee State University
Murfreesboro, TN12-2025
BBA - Business Administration and Management
Middle Tennessee State University
Murfreesboro, TN05.2023
Associate of Applied Science - Business Administration and Management
Columbia State Community College
Columbia, TN05.2021
Medical Coding Specialist Coding, Medical terminology and anatomy -
Tennessee College of Applied Technology
Pulaski, TN02.2014
Skills
- Microsoft Office
- Process Improvement
- Adaptability and Flexibility
- Relationship Building
- Investigative Research
- Client Communication
- Audit Procedures
- Cross-Functional Team Collaboration
- Effective Communication
- Time management abilities
- Professional Demeanor
- Attention to Detail
- Self Motivation
Timeline
Senior Revenue Cycle Specialist
Lifeline (formerly Philips)
01.2020 - Current
Accounts Receivable Analyst
Community Health Systems
05.2017 - 01.2020
Billing Analyst
Community Health Systems
09.2016 - 05.2017
Data Entry Rep II
Community Health Systems
11.2015 - 09.2016
Medical Billing and Coding/Assistant Office Manager
Right Care, Inc
06.2014 - 09.2015
Medical Billing and Coding Specialist
Core Physicians
06.2011 - 06.2014
MBA - Business Administration And Management
Middle Tennessee State University
BBA - Business Administration and Management
Middle Tennessee State University
Associate of Applied Science - Business Administration and Management
Columbia State Community College
Medical Coding Specialist Coding, Medical terminology and anatomy -
Tennessee College of Applied Technology
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