KAJAL PATIL
Cambridge,MA
Summary
Supportive Marketing student talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
3
3
years of professional experience
Work History
Senior Revenue Cycle Specialist
GeBBS Healthcare Solutions
Mumbai, India
11.2021 - 07.2022
- Identified and resolved payment issues between patients and providers. Balanced and reconciled accounts.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Reached out to insurance companies to verify coverage. Expertly extracted necessary data from records and files and assessed how it related to business operations information.
- Generated receivables reports and offered improvement recommendations.
Club Ambassador
TLC Relationship Management Pvt. Ltd
Mumbai, India
11.2019 - 08.2021
- Ensuring leads generation and marketing of the “Club-Marriott Loyalty Membership Program”
- Supplying exceptional customer service while giving a hand a revenue generation through sales and client relationships.
- Greeted customers and clients to create welcoming atmosphere. Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust primarily for Club Marriott Loyalty Program Management
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Cabin Crew Member
SpiceJet Airlines
Mumbai, India
05.2019 - 10.2019
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Education
Master’s - Science of Marketing
Suffolk University
Boston, MA12.2023
Bachelor of Science - Accounting And Business Management
Mumbai University
India05.2019
Skills
- Customer Service: Able to utilize strong team orientation and interpersonal strengths to ensure the provision of high-quality customer service within fast-paced recreation environments
- Communication & Presentation: Charismatic communicator in speech and writing Build lasting relationships with both peers and supervisors
- Debt Collection Procedures
- Organization / Computer Skills: Outstanding time-management and organizational abilities
- Technical proficiencies include Microsoft Office Suite and social media
- Key Strengths: Intelligent, Self-Starter, and team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive fitness environments and team morale
- Accounts Payable and Accounts Receivable, procedural codes
Timeline
Senior Revenue Cycle Specialist
GeBBS Healthcare Solutions
11.2021 - 07.2022
Club Ambassador
TLC Relationship Management Pvt. Ltd
11.2019 - 08.2021
Cabin Crew Member
SpiceJet Airlines
05.2019 - 10.2019
Master’s - Science of Marketing
Suffolk University
Bachelor of Science - Accounting And Business Management
Mumbai University