Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harlee Zuern

Weidman

Summary

With a proven track record at Aspen Dental, I excel in patient care and showcasing my expertise in dental records and HIPAA compliance. Renowned for enhancing patient satisfaction and streamlining billing processes, I've significantly contributed to organizational growth and efficiency as a pervious dental assistant. My adeptness in medical coding and dedication to continuous learning. I have my medical billing and coding certification through Auburn university, passing the CPC exam. Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart, and much more. Pleasant attitude and desire to help in any capacity.

Overview

2025
2025
years of professional experience

Work History

Dental Assistant

Aspen Dental
Mt Pleasant
02.2022 - 11.2024
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Laid out dental instruments and equipment before procedures.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Data entered prescribed prescriptions by dentist.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on treatment procedures and post-procedure home care.
  • Maintained a neat, clean and organized environment throughout the office.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Conducted dental cleanings and checked teeth for cracked fillings.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Prepared bills and completed insurance forms using system software.
  • Ordered supplies necessary for daily operations of the practice.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Conducted routine maintenance of equipment used in dentistry operations.

Medical Coding and Billing Specialist

None At This Time
  • Managed coding for multiple specialties, ensuring specific codes are accurately applied.
  • Monitored and analyzed coding error trends to improve coding accuracy.
  • Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Analyzed patient charts and records to extract relevant coding information.
  • Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
  • Utilized coding software and tools efficiently to expedite the coding process.
  • Performed data entry into electronic health record system for all relevant patient information including diagnoses, procedures performed, medications prescribed .
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Resolved discrepancies between insurance companies and patients regarding payment of bills.
  • Handled billing, waivers and claims for private and commercial clients.
  • Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
  • Collected, posted and managed patient account payments.
  • Applied payments, adjustments, and denials into medical manager system.
  • Maintained detailed records of all billing activities including denials, adjustments, and payments received.
  • Developed strong professional rapport with vendors and clients.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.

Education

Some College (No Degree) - Medical Billing And Coding Specialist CPC/AAPC

Auburn University
Auburn, AL

Some College (No Degree) - Dental Assistant

Mid Michigan Community College
Clare, MI

High School Diploma -

Chippewa Hills High School
Remus, MI

Skills

  • Office administration duties
  • X-ray processing
  • Dental staff support
  • Dental staff assistance
  • Patient intake procedures
  • Dental records
  • HIPAA compliance
  • Data confidentiality measures
  • Patient services
  • Dental office administration
  • Prosthodontic treatment support
  • Patient records gathering
  • Patient record maintenance
  • Insurance billing
  • Patient education
  • Patient relations
  • Patient scheduling
  • Patient data gathering
  • Office management
  • Strong writing and verbal skills
  • Denial management
  • Organizational growth
  • Medical billing software
  • Continuing education
  • Clinical documentation improvement
  • Medical software applications
  • Diagnostic coding
  • Medical record review
  • Patient confidentiality
  • Medical coding guidelines
  • Pharmacology
  • Claims processing
  • Medical transcription
  • Medical office administration
  • Inpatient records coding
  • ICD-10 proficiency
  • Procedural coding
  • CPT coding
  • Medical terminology expertise
  • Insurance coding (ICD-9 and CPT)
  • Medical coding certification
  • Insurance verification
  • Anatomy and physiology
  • Payment posting
  • Healthcare reimbursement
  • Medical billing procedures

Timeline

Dental Assistant

Aspen Dental
02.2022 - 11.2024

Medical Coding and Billing Specialist

None At This Time

Some College (No Degree) - Medical Billing And Coding Specialist CPC/AAPC

Auburn University

Some College (No Degree) - Dental Assistant

Mid Michigan Community College

High School Diploma -

Chippewa Hills High School

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Harlee Zuern