Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Leveille

Rochester

Summary

Detail-oriented professional with extensive experience in dental clinic operations. Proficient in Patient Scheduling, Insurance Verification, and Front Desk Management. Strong communicator with a proven ability to foster positive patient interactions and streamline clinic processes. Committed to teamwork and adaptability in fast-paced healthcare environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Dental Receptionist/Dental Assistant

Aspen Dental
11.2010 - Current
  • Managed patient scheduling and coordinated appointments to optimize office workflow.
  • Facilitated effective communication between patients and dental providers to enhance service quality.
  • Processed patient insurance claims and verified eligibility, ensuring accurate billing information.
  • Implemented efficient filing systems for patient records, improving accessibility and organization.
  • Oversaw inventory management of dental supplies, ensuring adequate stock levels for operational efficiency.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.

Education

No Degree - Pre-Nursing/Liberal Arts

Great Bay Community College
Portsmouth, NH

GED -

Exeter High School
Exeter, NH
06-2009

Skills

  • Phone and email etiquette
  • Dental terminology
  • Excellent multitasking capability
  • Appointment scheduling
  • Insurance verification
  • Payment processing
  • Insurance billing
  • Front office management
  • Treatment room setup
  • HIPAA compliance
  • Patient documentation
  • Billing procedures
  • Data entry

Certification

CPR/BLS

DANB National X-Ray certification

NHTI Infection Control

Timeline

Dental Receptionist/Dental Assistant

Aspen Dental
11.2010 - Current

No Degree - Pre-Nursing/Liberal Arts

Great Bay Community College

GED -

Exeter High School