Harleen Kaur
Bakersfield,CA
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
AT&T
Bakersfield, CA
02.2024 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Offered suggestions for additional items that may be of interest to customers.
- Processed returned merchandise according to company policies.
- Tracked inventory levels throughout the day and restocked items as needed.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled returns and exchanges according to company policies.
- Answered questions about current promotions and resolved issues according to store policies.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Assisted in the preparation and execution of physical inventory counts.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Maintained records related to sales for store management.
Pizza Maker
Pizza Guys
Bakersfield, CA
11.2023 - 01.2024
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Scheduled equipment use and activities based on daily menus and manager directions.
- Collaborated with team to deliver timely service of items.
Dispatcher
P2P Transport
Bakersfield, CA
05.2022 - 01.2024
- Addressed questions, problems or requests for service or equipment.
- Arranged for repairs to restore service and schedules.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Participated in team meetings discussing changes in procedures or processes.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Updated records of driver locations, delays, and cancellations.
Education
Bachelor of Management Studies -
Cambridge International School
India 07-2019
Skills
- Department reset
- Suggestive selling
- Customer needs assessment
- FLUENT IN ENGLISH , PUNJABI,HINDI
- Sales goal achievement
- Price tagging
- Promotional events
- Cash drawer balancing
- Time management
- Customer service
- Sales expertise
- Flexible schedule
- Cash handling
- Retail sales
- Teamwork
- Store opening and closing
- Loyalty promotion
- Retail store operations
Timeline
Retail Sales Associate
AT&T
02.2024 - Current
Pizza Maker
Pizza Guys
11.2023 - 01.2024
Dispatcher
P2P Transport
05.2022 - 01.2024
Bachelor of Management Studies -
Cambridge International School