Harleigh Black
Beaverton,AL
Summary
Dear FRHC,
I have been passionate about caregiving and helping others since i have started working right out of High School.
I have experience in caregiving, as i am a certified nursing assistant. as a CNA i used the software AxisCare. i also have experience in scheduling and in bound calling, that i have received from my current job, using AVI MARK.
i believe this job would be a great fit for me, as i could play a crucial role in trying to help build this company for the better.
I look forward to speaking with you.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Animal Care Center of Vernon
05.2024 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Entered data from pet records and office visits into computer system.
- scheduled pet visits
Caregiver
As Close As Family
11.2023 - 05.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
Housekeeping Team Leader
Sunset Manor Nursing Home
06.2023 - 09.2023
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Education
High School Diploma -
Sulligent High School
Sulligent, AL01-2023
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Prioritization
- Proficient in outlook
- Schedule Coordination
- Appointment Setting
- Recordkeeping
- Follow-up calls
- Time Management
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Certified Nursing Assistant
Timeline
Veterinary Receptionist
Animal Care Center of Vernon
05.2024 - Current
Caregiver
As Close As Family
11.2023 - 05.2024
Housekeeping Team Leader
Sunset Manor Nursing Home
06.2023 - 09.2023
- Basic Life Support (BLS) Certification - American Heart Association.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Certified Nursing Assistant
High School Diploma -
Sulligent High School
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