Hi, I’m
Harleigh Ellison
Certified Nursing Assistant
Quinwood,WV
Summary
Dedicated worker with quickly developed experience. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Proactive with a high-energy approach to complete tasks efficiently. Observant and reliable with excellent time-management skills. Excelled in position with quick-learning skills and adaptation earning three raises/promotions under two companies within the span of a year. Diligent about maximizing satisfaction, safety and wellness while serving people of all backgrounds.
Overview
4
years of professional experience
1
year of post-secondary education
Work History
Otter And Oak
Supervisor in Training
09.2019 - 10.2022
Job overview
- Greeted customers and helped with product questions, selections and purchases.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Logged reports, expenses, receipts and sales documents into digital database.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in leading each shift by delegating duties and assigning specific tasks to 2 employees.
Vector Charleston Marketing
Online Sales Representative
03.2022 - 07.2022
Job overview
- Drove team revenue totals by bringing in top sales numbers.
- Managed financial tracking, inventory coordination and social media marketing.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Responded to customer issues and resolved complaints by leveraging expert management knowledge.
- Analyzed online sales data and developed action plans to improve margin, revenue and processes.
- Leveraged customer database to nurture and grow current sales and identify new business opportunities.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
FliartistsHinton, WV
Online Assistant
07.2022 - 12.2022
Job overview
- Conferred with customers by telephone, chat or email to provide information.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Completed business correspondence, transcription, and data entry.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
CommuniCare Health CentersHinton, WV
Certified Nursing Assistand
12.2022 - Current
Job overview
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided assistance in daily living activities by dressing, grooming, bathing, toileting patients, and good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, dementia, hemiplegia and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 36+ residents under long-term care
Education
Summers County High SchoolHinton, WV
University Overview
- Honor Roll throughout high school career.
- Professional Development: Business and Finance classes.
- BETA Club.
- Fellowship of Christian Athletes.
- 4.0 GPA.
- National Honor Society Member.
Home School InstructionHinton, WV
High School Diploma
05.2021
University Overview
- Professional Development: Business and Finance.
- 4.0 GPA.
- National Honor Society Member.
New River Community And Technical CollegeBeaver, WV
Associate of Applied Science from Nursing
01.2023 - Current
Skills
- Upbeat and Positive Personality
- Professional Demeanor
- Calm and Professional Under Pressure
- Organization and Time Management
- Caring and Empathetic
- Patient Relationship-Building
- Quality Patient-Focused Care
- Activities of Daily Living (ADL)
Support
Accomplishments
- Received 2 raises/promotions within a year at Otter and Oak.
- Involved and oversaw the process of opening up a coffee shop within Otter and Oak called Otter Cafe.
- Received a promotion with Vector Charleston Marketing from 10% to 15% commission within the first month.
- Promoted to Retail Manager within our sister-company of The Market on Courthouse Square in Hinton, WV.
Additional Information
I am available to work Monday through Friday, and I am very flexible about the start and end times on those days. I lean more towards night shift as a CNA, but am open to any available and needed shift. I'm willing to make occasional additional hours work with my schedule. My school schedule is on weekends, as I have exams on Friday, homework on Saturday, and labs on Monday for my Practical Nursing prerequisites. I also prioritize time with my dad as he is in a nursing home in Greenbrier County, WV.
Affiliations
Mella Myrick, Vector Charleston Marketing
+1 (804)-307-5871, ekena06@gmail.com
Katherine Walker, Supervising RN
+1 (304)-667-9004, walkerkatie557@gmail.com
Cherokee McCraw
+1 (304)-254-4027
Timeline
New River Community And Technical College
Associate of Applied Science from Nursing
01.2023 - Current
Certified Nursing Assistand
CommuniCare Health Centers
12.2022 - Current
Online Assistant
Fliartists
07.2022 - 12.2022
Online Sales Representative
Vector Charleston Marketing
03.2022 - 07.2022
Supervisor in Training
Otter And Oak
09.2019 - 10.2022
Summers County High School
Home School Instruction
High School Diploma
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