Over 20 years work experience in social services, including child abuse investigations, crisis intervention, victim/family advocacy and working with victims of domestic violence. Skillful at working with a variety of people; excellent organizational, communication and interpersonal skills. Characterized as resourceful and conscientious with a commitment to integrity. Able to bring order to chaotic situations. Proficient in PC and MAC: Word, Excel and Power Point.
Additional training includes: Children's Trauma Recovery Foundation, responder. Responded to shootings and homicides of Boston youth in area hotspots, 2005-2008.
Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life. Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques. Maintained data entry and analysis for the Health Equity Department's annual HRSA grant, and wrote SOP manual for their proposed maternal health program.
Assisted with victim compensation; victim court accompaniment; acted as a liaison between State Attorney's Office, law enforcement agencies and community organizations that provided victim related services. Provided community outreach to raise awareness of sexual assault prevention, intervention and appropriate reporting standards. Supervised program interns. Responsible for maintenance and documentation of case records. Provided in-house training and at other agencies.
Investigated over 150 incidents a month. Provided crisis intervention, referrals and support services to victims of domestic violence; conducted risk assessments and safety planning.; assisted with obtaining restraining orders and court accompaniment; provided outreach to community groups and at BPD Academy.
Provided safety planning, crisis intervention, court accompaniment and assisted with filing protective orders. Wrote and facilitated weekly curriculum at South Bay House of Corrections addressing women's issues. Provided outreach and education to youth about domestic violence. Responded to community violence and crisis. Implemented and co-facilitated a group for at-risk teen girls. Provided in-house training and at other agencies.
Provided referrals to victims of child abuse. Assisted with crime victim's compensation and obtaining protective orders. Operated the Family Emergency Fund. Provided client and community education. Served on the Child Death Review Team Committee.
Assessed victim's needs, provided crisis intervention and referrals. Assisted with crime victim's compensation and handled high volume of serious crimes, between 200-300 homicides a year.
Provided age appropriate individual and group counseling for children who were victims of or witnessed domestic violence.
Assessed family's needs for referrals. Provided early intervention for birth-3 year old program.
Provided community outreach, education and media relations. Wrote and produced recruitment video. Co-facilitated special needs adoption and foster care classes.
Investigated reports of child abuse and family violence to assess risk. Provided case management and court testimony.