Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pamela Torres

Ontario,USA

Summary

Knowledgeable with robust background in community health initiatives. Skilled at developing and implementing health education programs that promote wellness and prevent disease within diverse populations. Demonstrated ability to build strong relationships and effectively communicate health information to community members.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Community Health Worker (CHW)

EAST VALLEY COMMUNITY HEALTH CENTER
Pomona, US
- Current
  • Health Education: Providing information on health issues, preventive care, nutrition, and healthy lifestyles to individuals and communities
  • Outreach and Advocacy: Engaging with community members to promote health services, encourage participation in programs, and advocate for health-related needs
  • Assessment and Support: Conducting needs assessments to identify community health issues and supporting individuals in accessing healthcare services
  • Care Coordination: Assisting patients in navigating the healthcare system, scheduling appointments, and connecting them with resources such as social services

Medical Front Desk Receptionist

Centrelake Imaging & Oncology
Chino, US
09.2022 - 08.2023
  • Answered incoming calls, took messages, and transferred calls to the correct departments
  • Greeted visitors and directed them to the appropriate personnel
  • Provided administrative support to all departments in the organization

Medical Receptionist/ Appointment Scheduler

The Gastro Group, INC
Victorville, US
02.2022 - 08.2023
  • Scheduled patient appointments, verifying accuracy of appointment times with providers
  • Assisted in scheduling, rescheduling, and canceling appointments for patients
  • Performed follow up calls to confirm scheduled appointments

Medical Assistant Front/Back Office/Home health

El Carmen Medical Clinic
Fontana, US
04.2017 - 11.2020
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for physician appointments
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times

Medical Scribe

El Carmen Medical Clinic
Fontana, US
07.2019 - 12.2019
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system
  • Obtained accurate medical histories from patients and documented them into the EMR system

Biology Lab Instructor

UCR
Riverside, US
02.2018 - 05.2018
  • Assisted faculty members with research projects related to ongoing studies in the field
  • Communicated effectively with faculty members regarding student progress or any issues that arise during laboratory sessions
  • Supervised undergraduate assistants who assisted in setting up experiments or cleaning up after class

Undergraduate Research Assistant

California Baptist University
Riverside, US
09.2017 - 12.2017
  • Collaborated with faculty members to develop research objectives
  • Maintained databases for tracking study participants and results
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint

Education

Master's degree - Public Health

California State University-San Bernardino
San Bernardino, CA
05.2022

Bachelor's degree - Biology

California State University-San Bernardino
San Bernardino, CA
12.2020

Skills

  • Medical terminology
  • Team building
  • Organized and detail-oriented
  • Professionalism
  • Time management abilities
  • Problem-solving aptitude
  • Public health knowledge
  • Public Health Ethics
  • Public health policy
  • Infection control expertise
  • Infection prevention education

Certification

  • BLS Certification, 11/01/23, 11/30/25
  • CPR Certification, Present
  • Certified Medical Assistant, Present
  • Certification in Infection Prevention & Control, 10/01/24, 10/31/26

Languages

Spanish
Native or Bilingual

Timeline

Medical Front Desk Receptionist

Centrelake Imaging & Oncology
09.2022 - 08.2023

Medical Receptionist/ Appointment Scheduler

The Gastro Group, INC
02.2022 - 08.2023

Medical Scribe

El Carmen Medical Clinic
07.2019 - 12.2019

Biology Lab Instructor

UCR
02.2018 - 05.2018

Undergraduate Research Assistant

California Baptist University
09.2017 - 12.2017

Medical Assistant Front/Back Office/Home health

El Carmen Medical Clinic
04.2017 - 11.2020

Bachelor's degree - Biology

California State University-San Bernardino
  • BLS Certification, 11/01/23, 11/30/25
  • CPR Certification, Present
  • Certified Medical Assistant, Present
  • Certification in Infection Prevention & Control, 10/01/24, 10/31/26

Community Health Worker (CHW)

EAST VALLEY COMMUNITY HEALTH CENTER
- Current

Master's degree - Public Health

California State University-San Bernardino
Pamela Torres