Harley Allen
Clermont,FL
Overview
3
3
years of professional experience
Work History
Shift Lead
Plato's Closet
Clermont, FL
09.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Collaborated with management to develop strategies for improving overall store operations.
- Completed cash and credit card transactions accurately using POS software.
- Educated staff on organizational mission and goals to help employees achieve success.
General Theater Staff
Epic Theaters
Clermont, FL
08.2021 - 12.2021
Timeline
Shift Lead
Plato's Closet
09.2023 - Current
General Theater Staff
Epic Theaters
08.2021 - 12.2021