Harley Allen

Plato's Closet

09.2023 - Current

Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Kept employees operating productively and working on task to meet business and customer needs.
Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Collaborated with management to develop strategies for improving overall store operations.
Completed cash and credit card transactions accurately using POS software.
Educated staff on organizational mission and goals to help employees achieve success.

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