Fausto Alvarez
Jacksonville
Summary
Demonstrated ability to manage multiple tasks while ensuring customer satisfaction in a high-volume environment, while maintaining the store image and standards. Willingness to learn from new opportunities and strive to be an exceptional member of the team.
Overview
5
5
years of professional experience
Work History
Shift lead
Jeremiah's Italian ice
05.2022 - Current
- Manage store operations, maintain product displays, ensure compliance with sanitation and food safety standards, and identify solutions to customer issues
- Handled cash register transactionsaccurately and maintained financial records
- Resolved customer complaintsand escalated major issues to management
- Consistently had to make sure the store was under or at labor requirements
Sales associate
Best buy
10.2023 - 03.2025
- Establish positive rapport with customers to determine needs and sell high-quality products
- Use skills in upselling to exceed sales targets
- Worked as part of team to ensure orders were delivered accurately and efficiently
Personal trainer intern
Pearson Fitness
06.2020 - 08.2021
- Evaluate new clientsand deliver gym orientation sessions, demonstrate correct equipment usageand lifting techniques to approximately 15 clients per day and supervise to ensure safeand effective workouts
- Adapt existing frameworks to accommodate mobility limitationsand physical disabilities
- Monitor gym environment for safety and maintain a clearand appealing workspace
Education
Associates - Nursing
Florida State College at Jacksonville
11901 Beach Blvd, Jacksonville, FL 32246Skills
- Problem solving
- Situation de-escalation
- Consistent with work standards
- Communication skills
- Leader
Timeline
Sales associate
Best buy
10.2023 - 03.2025
Shift lead
Jeremiah's Italian ice
05.2022 - Current
Personal trainer intern
Pearson Fitness
06.2020 - 08.2021
Associates - Nursing
Florida State College at Jacksonville
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