Summary

Overview

Work History

Education

Skills

Timeline

Harley Boydston

Liberty,MO

Summary

Accomplished administrative professional with a strong background in enhancing operational efficiency and client relations. Successfully manage scheduling, record maintenance, and compliance documentation, ensuring high-quality service delivery. Adept at developing policies and procedures that support seamless business operations.

Overview

years of professional experience

Work History

Owner / Operator

In-Home Daycare

01.2023 - Current

Manage daily operations of a home-based childcare business serving multiple families.
Coordinate enrollment, scheduling, attendance tracking, and family communications.
Maintain confidential records, contracts, and compliance documentation.
Prepare invoices, track payments, and organize business records.
Develop policies, procedures, and operational systems to support efficient business operations.
Serve as primary point of contact for families, addressing questions and resolving concerns.
Manage calendars, appointments, and ongoing administrative tasks.
Maintain accurate documentation and ensure compliance with licensing requirements.

Sales Designer

CLOSETS BY DESIGN

Kansas City, USA

12.2022 - 10.2023

Prepared estimates, proposals, contracts, and customer documentation.
Ensured accuracy of pricing, materials, and project specifications.
Coordinated communication between clients and internal departments to facilitate project alignment and clarity.
Managed client appointments, scheduling, and project timelines to ensure seamless project execution.
Maintained detailed client records and project information.
Built strong customer relationships through proactive communication and timely follow-up.

Administrative Assistant

NORTH KANSAS CITY SCHOOL DISTRICT

Kansas City, USA

12.2020 - 09.2021

Coordinated schedules and meetings to ensure effective time management for school leadership and staff.
Supported daily administrative operations for school leadership and staff.
Prepared reports, correspondence, memos, and administrative documents.
Maintained confidential student and personnel records.
Compiled data and generated reports to aid in informed administrative decision-making.
Assisted students, parents, teachers, and staff with inquiries and problem resolution.
Developed process improvements that enhanced office efficiency and organization.

Dispatcher

PROTRANSPORT-1

Petaluma, USA

03.2020 - 09.2020

Coordinated transportation scheduling and logistics, ensuring timely and efficient service across multiple facilities.
Communicated effectively with field personnel and healthcare facilities to facilitate seamless operations and service delivery.
Managed high-volume phone communications and service requests, providing prompt support to meet operational needs.
Prioritized competing demands while ensuring timely service coordination.
Maintained accurate records and operational documentation.

Assistant Center Director

C2 EDUCATION

San Clemente, USA

02.2016 - 09.2018

Assisted with daily administrative and operational management of an educational center.
Managed student enrollment records, contracts, and customer documentation to ensure accuracy and compliance.
Processed payroll and maintained employee records.
Prepared reports and documentation for audits and compliance reviews.
Organized schedules for teachers, students, and families to ensure efficient use of time. for teachers, students, and families.
Resolved customer inquiries and strengthened client relationships through effective communication and support.
Supported office operations and maintained accurate recordkeeping to facilitate administrative processes.

Warehouse Manager

DELCA CORPORATION