Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mandi Thrush

Camas,WA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

23
years of professional experience

Work History

Every Detail Cleaning Services

Self Employed Owner/Operator
07.2018 - 01.2024

Job overview

  • Conducted comprehensive evaluations of business operations, pinpointing opportunities for expansion and process optimization
  • Implemented targeted promotional strategies, leveraging social media, brochures, and advertising to enhance customer engagement and service awareness
  • Administered client scheduling, accurately prepared estimates, and submitted competitive project bids, ensuring timely and efficient service delivery.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Rising Health

Products Specialist
07.2014 - 05.2015

Job overview

  • Managed and maintained quality policies and standards, ensuring adherence to established procedures and conducting self-inspection audits to uphold compliance
  • Conducted Quality Assurance lot reviews for release of incoming finished goods shipments, contributing to consistent quality of products.
  • Collaborated effectively with team members across various departments and external stakeholders, improving process flows and vendor/supplier qualifications through thorough auditing.
  • Trained and provided coaching to junior team members.

Northwest Staffing Resources

Office Support Professional
10.2003 - 09.2014

Job overview

  • Provided comprehensive administrative and customer support, including medical billing, insurance verification, data entry, and records management, enhancing efficiency of healthcare and insurance operations.

Lo's Contracting, Inc.

Construction Marketing Admin
01.2008 - 05.2012

Job overview

  • Provided administrative support, maintaining subcontractor documentation and coordinating project schedules, bids, and appointments for project management team
  • Created and implemented marketing strategies, producing advertisement content and managing online initiatives, alongside updating client databases
  • Managed social media platforms and online reputation, engaging professionally with reviews and analyzing marketing trends to aid in business growth.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Enhanced communication between team members by conducting regular meetings and fostering a collaborative environment.
  • Oversaw subcontractor selection process to ensure timely completion of tasks while maintaining high-quality standards.
  • Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference by stakeholders.
  • Communicated daily with vendors to keep project fully operational.
  • Tracked all submittals to obtain accurate and prompt responses.
  • Implemented effective change order management processes, minimizing disruptions while accommodating necessary modifications to plans.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Developed and implemented quality control plan to guarantee highest standards and client satisfaction.
  • Worked effectively in fast-paced environments.

Nuwest imports

Sales/Marketing Administrator
05.2001 - 06.2004

Job overview

  • Managed complete inventory oversight, purchase order processing, and accounts management, ensuring accurate sales documentation and efficient bookkeeping operations
  • Improved hiring processes by drafting job descriptions, screening candidates, and facilitating interviews, contributing to maintenance of robust employee retention rates.
  • Acquired, developed and frequently served over 12 sales teams.

Education

Clark College
Vancouver, WA

Associate of Applied Science from Medical Billing And Coding
05.2018

University Overview

Brooks College
Long Beach, CA

Trade School from Fashion Design
07.2002

University Overview

Skills

  • Quality Management
  • Product Management
  • Web Development
  • Document Management
  • Medical Coding
  • Medical Billing
  • Auditing
  • Microsoft SharePoint
  • Quality Assurance
  • Quality Control
  • Project Planning
  • PHP
  • Branding
  • Medical Records Management
  • Typing 70 WPM
  • Filing
  • Hipaa
  • Case Management
  • Medical Terminology
  • Human Resources
  • QuickBooks
  • Public Relations
  • Seo
  • Rental Turnover Management
  • Content Creation
  • Responsive Web Design
  • Property Management
  • Collection Management
  • Time management
  • Multitasking
  • Proficiency in Microsoft Office Suite
  • Data Entry
  • Organizational Skills
  • Problem-Solving
  • Attention to Detail
  • Customer Service
  • Basic Accounting Principles
  • Insurance Verification
  • Epic
  • CRM Management
  • Records Management
  • Professional Correspondence
  • Scheduling
  • Administrative Oversight
  • Business Administration
  • Professional Networking
  • Sales Planning
  • Revenue Generation
  • Inventory Management
  • Cost Reduction
  • Customer Service Management
  • Entrepreneurial personality
  • Contract Administration
  • Bidding processes
  • Cost Control
  • Organizational Development
  • Records Organization and Management
  • Sales Development
  • Process Improvements
  • Purchasing and planning
  • Client Service
  • Marketing
  • Advertising Campaign Development
  • Vendor Relationship Management
  • Client Account Management
  • Logistics
  • Driven and Determined
  • Staff hiring
  • Talent Allocation
  • Contract Management
  • Customer Relations
  • Data Management
  • Decision-Making

Timeline

Self Employed Owner/Operator
Every Detail Cleaning Services
07.2018 - 01.2024
Products Specialist
Rising Health
07.2014 - 05.2015
Construction Marketing Admin
Lo's Contracting, Inc.
01.2008 - 05.2012
Office Support Professional
Northwest Staffing Resources
10.2003 - 09.2014
Sales/Marketing Administrator
Nuwest imports
05.2001 - 06.2004
Clark College
Associate of Applied Science from Medical Billing And Coding
Brooks College
Trade School from Fashion Design
Mandi Thrush