Experienced Case Entry Administrator with a strong background in insurance and SIU investigations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Admin
Veracity Research Company
Denton, TX
03.2024 - Current
Communicated and coordinated with clients and case managers to understand project requirements, establish priorities, and address any issues or changes.
Monitor team performance, and provide training and guidance to enhance productivity and maintain high standards of data integrity.
Input and edit cases into IMS in a quick and efficient manner.
Investigated for major insurance companies, including Geico, State Fund, USAA, and Progressive. Focused on uncovering fraud and verifying claims.
Executed thorough investigations involving criminal background checks, civil records, property searches, and business affiliations.
Prepared detailed, comprehensive reports on findings, presenting evidence to clients, and aiding in decision-making processes.
Social Media Manager
Independent Work
Lubbock, TX
05.2020 - 05.2022
Developed and executed social media strategies to increase the visibility and engagement of online content creators.
Managed and moderated multiple online communities, fostering a sense of unity and encouraging user interaction.
Analyzed engagement metrics and adjusted strategies to optimize content performance and community growth.
Created and curated content, including posts, promotions, and advertisements, to align with brand objectives and audience interests.
Provided regular reports on social media performance and recommendations for improvement.
Voting Registration Officer
City Of Lubbock
Lubbock, TX
03.2020 - 05.2021
Assisted local residents with voter registration procedures, ensuring compliance with legal requirements and accuracy in records.
Provided information and support to individuals navigating the voting registration process, addressing questions, and resolving issues.
Coordinated with municipal election officials to manage voter registration drives and increase community participation.
Maintained meticulous records and handled sensitive information with confidentiality and integrity. Assisted the community and city of Lubbock, TX with voting registration for upcoming elections.
Education
Bachelor of Arts - Political Science And Government
Texas Tech University
Lubbock, TX
05-2020
Skills
Leadership & Team Management: Proven ability to lead, train, and motivate teams to achieve high levels of performance and accuracy
Data Entry & Accuracy: Expertise in handling large volumes of data with precision, ensuring data integrity and reliability
Client & Case Coordination: Skilled in working with clients and case managers to manage complex projects and meet deadlines
Investigative Research: Advanced proficiency in conducting thorough investigations and analyzing various types of records and data
Bachelor of Arts - Political Science And Government
Texas Tech University
Licensed Private Investigator
Similar Profiles
Melissa BoyerMelissa Boyer
Senior Claims Investigator, Claims Investigator at Veracity Research Company InvestigationsSenior Claims Investigator, Claims Investigator at Veracity Research Company Investigations