Harley Driggers
Glennville,GA
Summary
Enthusiastic retail team member maintained an orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Supervisor position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Bookseller
Barnes And Noble College
08.2023 - Current
- Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
- Increased store revenue by effectively managing inventory and promoting special offers and discounts.
- Supported a positive work environment by collaborating with team members to achieve collective goals.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Streamlined the shelving process, reducing time spent on restocking while maintaining a well-organized store layout.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Prioritized helping customers over completing other routine tasks in-store.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Associate
Dollar General
03.2023 - 09.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes by implementing innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality, and budget.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Packager
Rotary
09.2019 - 05.2021
- Enhanced packaging efficiency by implementing automated systems and streamlined processes.
- Reduced waste by optimizing packaging materials usage and recycling initiatives.
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Collaborated with production teams to synchronize packaging operations, maximizing overall output.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Worked closely with cross-functional teams to resolve any product or operational issues that arose during the packaging process.
- Completed daily orders with expert picking and packing of shipments.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Completed all orders within established time frames to support timely deliveries.
- Placed items into bags, boxes, or other containers.
- Assembled boxes, cartons, and containers to package items.
Education
No Degree - Criminal Justice
University of North Georgia
Dahlonega, GA08.2024
High School Diploma -
Tattnall County High School
Reidsville, GA05.2021
Skills
- Event coordination
- Conflict resolution
- Visual displays
- Literary knowledge
- Time management
- Customer service
- Multitasking capabilities
- Cash handling
- Critical thinking
Timeline
Bookseller
Barnes And Noble College
08.2023 - Current
Associate
Dollar General
03.2023 - 09.2023
Packager
Rotary
09.2019 - 05.2021
No Degree - Criminal Justice
University of North Georgia
High School Diploma -
Tattnall County High School
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