Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandising Sales Associate
Tractor Supply Company
11.2024 - Current
Coordinated with store operations to maintain proper in-store merchandising standards.
Contributed to increased revenue through diligent product merchandising efforts.
Increased sales by implementing strategic merchandising plans and visual displays.
Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.
Team Member
Tractor Supply Company
06.2024 - 11.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Developed strong cooperative relationships with coworkers and managers.
General Manager
Minuteman Food Mart
05.2023 - 09.2023
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Delivery Driver
Fleet Pride
09.2022 - 05.2023
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Associate
Minuteman Food Mart
01.2022 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk Receptionist
Wayne Veterinary Hospital
07.2021 - 01.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Front End Associate
Food Lion
07.2020 - 07.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Ensured accurate price labeling for merchandise items while managing shelf stocking duties as needed.
Education
Associate of Applied Science - Medical Office Administration
Wayne Community College
Goldsboro, NC
12-2024
Skills
Positive attitude and customer service
Leadership and team building
Telephone etiquette
Clear communication
Dependable and reliable
Problem resolution
Accounting and finances
Business operations management
Office administration and documentation review
Payment processing
Certification
Medical Insurance Certification - May 2024
Medical Office Administration Certification- May 2024
Medical Scribe Certification - May 2024
Virtual Office Administration Certification - May 2024
Medical Office Administration Diploma - December 2024
Dental Office Certification - December 2024
Medical Coding Diploma - December 2024
Timeline
Merchandising Sales Associate
Tractor Supply Company
11.2024 - Current
Team Member
Tractor Supply Company
06.2024 - 11.2024
General Manager
Minuteman Food Mart
05.2023 - 09.2023
Delivery Driver
Fleet Pride
09.2022 - 05.2023
Sales Associate
Minuteman Food Mart
01.2022 - 09.2022
Front Desk Receptionist
Wayne Veterinary Hospital
07.2021 - 01.2022
Front End Associate
Food Lion
07.2020 - 07.2021
Medical Insurance Certification - May 2024
Medical Office Administration Certification- May 2024
Medical Scribe Certification - May 2024
Virtual Office Administration Certification - May 2024
Medical Office Administration Diploma - December 2024
Dental Office Certification - December 2024
Medical Coding Diploma - December 2024
Associate of Applied Science - Medical Office Administration
Wayne Community College
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