Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Security Technician
Vivint Home Security and Automation
Beaumont, TX
11.2021 - 07.2024
Performed upgrades, repairs and software updates on existing systems in order to maintain peak performance levels.
Ensured compliance with local regulations regarding installation of electronic equipment in residential settings.
Provided technical support to customers when they encountered issues operating their smart home devices.
Installed, configured and maintained smart home systems to enable users to control their home environment through the use of technology.
Assisted customers with setting up and managing their smart home devices via remote access.
Manager
McDonald's
Surprise, AZ
11.2018 - 09.2020
Coached, mentored and trained team members in order to improve their job performance.
Ensured compliance with regulatory requirements and industry standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.