Harley Jeremias
Ruidoso,NM
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
Work History
Bar tender
Yesterlanes
Ruidoso, New Mexico
05.2026 - Current
- Crafted and served a variety of cocktails and beverages to customers.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with customers to foster a welcoming atmosphere and enhance overall experience.
- Managed bar inventory and restocked supplies to ensure seamless service.
- Trained new bartenders on drink preparation and customer service standards.
- Handled customer complaints professionally to ensure satisfaction and safety.
- Executed opening and closing procedures, including setting up and securing bar equipment. including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Assistant Front Office Manager
K&J Auto Sales
Ruidoso Downs, NM
12.2021 - 09.2024
- Managed front office operations, ensuring smooth daily functions.
- Assisted in training new staff on front office procedures.
- Coordinated customer service initiatives to enhance client satisfaction.
- Vehicle financing
- Book keeping
- Payroll
- Oversaw scheduling and appointment management for sales team.
- Handled customer inquiries and resolved issues efficiently.
- Maintained office supplies and equipment for optimal performance.
- Collaborated with sales staff to improve workflow and communication.
- Implemented administrative processes to streamline office tasks.
- Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
Education
GED Diploma
Longview, TXSkills
- Cocktail preparation
- Bar service preparation
- Beverage knowledge
- POS operation
- Point of sale systems
- Cash register operation
- Cash and credit processing
- Beer keg replacement
- Customer service expertise
- Complaint resolution
- Handling difficult customers
- Effective communication
- Relationship building
- Salesmanship
- Customer courtesy
- Team player attitude
- Attention to detail
- Cleanliness and hygiene
- New hire training
- Problem solving
- Process improvement
- Highly reliable
- Patience and tolerance
- New hire training
- Patience and tolerance
Timeline
Bar tender
Yesterlanes
05.2026 - Current
Assistant Front Office Manager
K&J Auto Sales
12.2021 - 09.2024
GED Diploma