Harley Jorgensen
TOMAHAWK,WI
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
Kwik Trip
Tomahawk, WI
08.2021 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained organized storage areas for food products, beverages, and store supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Checked expiration dates on all products before serving them to customers.
- Informed customers about daily specials in an engaging manner.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Drove team success by quickly completing assigned tasks.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Tomahawk High School
Tomahawk, WI05-2015
Skills
- Customer Engagement
- Inventory Restocking
- Customer Service
- Problem-Solving
- Positive Company Representation
- Ordering Procedures
- Company standards
- Workplace Efficiency
- Cleaning
- Taking Orders
- Flexible Schedule
- Safety awareness
Languages
English
Full Professional
Timeline
Crew Member
Kwik Trip
08.2021 - Current
High School Diploma -
Tomahawk High School
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