Harley Marlowe
La Crosse
Summary
Highly skilled candidate experienced in information organization, data entry, HIPPA compliance, and a patient-centered approach. Self-directed and organized professional with proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy.
Overview
13
13
years of professional experience
Work History
Maintenance Clerk
Great Lakes Cheese of Wisconsin
03.2025 - Current
- Monitored and maintained inventory levels in $7 billion parts warehouse, ensuring timely access to necessary parts for operations.
- Cross-referenced incoming parts with vendor invoices to maintain order integrity and minimize financial loss.
- Implemented systematic organization of storeroom resources to minimize downtime and improve operational efficiency.
- Analyzed machine manuals to evaluate part requirements and ensure optimal stock availability.
- Engaged with leadership and corporate teams to develop and sustain improved operational processes.
Estimator
2 Brother’s Contracting
04.2024 - 03.2025
- Adjusting homeowner’s insurance claims to ensure appropriate materials and quantities.
- Maintaining contact with homeowners as well as their insurance companies to streamline repairs and payments.
- Creation of estimates for roofing, siding, and construction repairs via Xactimate.
- Completion registration for component warranties upon completion.
Appointment Services Specialist
Mayo Clinic
12.2022 - 04.2024
- Updated and organized patient files within Epic to facilitate efficient access to critical health data.
- Assess specialty providers schedules and scheduling patients in accordance with their follow up or consultation timeframes.
- Evaluated primary care provider schedules to ensure optimal scheduling accuracy.
- Facilitated scheduling of follow-up appointments for patients post-clinic visits.
- Streamlined patient outreach processes by maintaining organized work queues and prioritizing timely responses.
- Assist patients with any inquiries both within the clinic and via phone.
Bank Teller
First National Bank of Bangor
03.2021 - 11.2022
- Completing accurate and timely deposits
- Accurately cashing checks and withdrawals.
- Processing loan payments, lines of credit, etc..
- Assisting customers with opening new accounts or navigating the online banking portal.
- Connecting customers with the correct department in accordance with any inquiries.
Guest Service Associate
Kwik Trip
08.2017 - 03.2021
- I was head book work at my second location, which consisted of balancing invoices from the previous day, balancing registers from previous day, accurately creating the store’s cash and check deposits for the day. Filing and scanning once completed.
- Afterward, I’d need to order product for the store and factor out of stocks.
- Also responsible for maintaining the registers, product level on the shelf, and providing excellent guest service.
Sever/Bartender
Piggy’s Blue’s Lounge
04.2017 - 08.2017
- Assemble and disassemble the lunch buffet.
- Greet customers in a warming and welcoming fashion.
- Taking and completing orders accurately and delivering food and drinks in a timely manner.
- Balancing payments and cash book to ensure complete and accurate payments.
Restaurant Worker, Hostess
Kate’s on State
04.2013 - 04.2016
- Dishwashing, prepping food, assisting cooks and servers, bussing tables.
- Greeting customers, seating in a timely and appropriate manor, assisting servers.
Education
Medical Coding (Certification) -
Western Technical College
La Crosse, WI05-2026
Sales (Associate's degree) - undefined
Western Technical College
La Crosse, WI05-2026
High school diploma - undefined
Central High School
La Crosse, WI, US05-2015
Skills
- Customer service
- Medical office experience
- Medical receptionist
- Insurance verification
- Outbound calling
- Customer communication
- Epic software
- Microsoft Word
- Data entry
- Contracts
- Typing
- HIPPA
- Microsoft
- Windows
- Medical terminology
- Analysis skills
- Phone etiquette
- Organizational skills
- Medical scheduling
- Estimating software
- Time management
- Multitasking
- Pricing
- Teamwork
- Written communication
- Xactimate
Languages
English
Native or Bilingual
Timeline
Maintenance Clerk
Great Lakes Cheese of Wisconsin
03.2025 - Current
Estimator
2 Brother’s Contracting
04.2024 - 03.2025
Appointment Services Specialist
Mayo Clinic
12.2022 - 04.2024
Bank Teller
First National Bank of Bangor
03.2021 - 11.2022
Guest Service Associate
Kwik Trip
08.2017 - 03.2021
Sever/Bartender
Piggy’s Blue’s Lounge
04.2017 - 08.2017
Restaurant Worker, Hostess
Kate’s on State
04.2013 - 04.2016
Sales (Associate's degree) - undefined
Western Technical College
High school diploma - undefined
Central High School
Medical Coding (Certification) -
Western Technical College